Avatar for Username

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Firefox errors to blue screen

  • 1 (رد واحد)
  • 1 has this problem
  • 4 views
  • آخر ردّ كتبه cor-el

thepeganator
thepeganator
more options

After upgrading to Windows 10 Firefox (latest version, reinstalled and upgraded version after upgrade) often errors to a blank (sometimes blue) screen as attached. Can be temporarily fixed by unmasiximising and remaximising the window, but sometimes takes a few tries and often comes back pretty quickly. Can repeat by watching a video on facebook and seeking to a different time, but this time the blank screen still plays the video on the background.

After upgrading to Windows 10 Firefox (latest version, reinstalled and upgraded version after upgrade) often errors to a blank (sometimes blue) screen as attached. Can be temporarily fixed by unmasiximising and remaximising the window, but sometimes takes a few tries and often comes back pretty quickly. Can repeat by watching a video on facebook and seeking to a different time, but this time the blank screen still plays the video on the background.
Attached screenshots

Modified by thepeganator

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

You can try to disable hardware acceleration in Firefox.

  • Tools > Options > Advanced > General > Browsing: "Use hardware acceleration when available"

You need to close and restart Firefox after toggling this setting.

You can check if there is an update for your graphics display driver and check for hardware acceleration related issues.