ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Email can't be sent with different internet connection

  • 1 (رد واحد)
  • 1 has this problem
  • 5 views
  • آخر ردّ كتبه Matt

more options

I can send emails when I am using my office internet.

However, when I return home and I am connected to my home internet, sending emails is not at all possible with the following message being shown:-

"Sending of message failed. The message could not be sent because the connection to Outgoing server (SMTP) mai.kychoi.com.my timed out. Try again"

Please advise.

I have even tried changing the port number from 25 to either 465 or 587, neither works.

I can send emails when I am using my office internet. However, when I return home and I am connected to my home internet, sending emails is not at all possible with the following message being shown:- "Sending of message failed. The message could not be sent because the connection to Outgoing server (SMTP) mai.kychoi.com.my timed out. Try again" Please advise. I have even tried changing the port number from 25 to either 465 or 587, neither works.

All Replies (1)

more options

Do the owners of the network the mail server is on allow access from outside their network to send mail? There are certainly some businesses that locks sending down to only those authenticated on their network, either through physically being there or a VPN.