Using Firefox 57.0 for online banking, the page is resetted immediately or after up to 60 sec
After typing in account number and password, 'enter' leads most often back to the empty start page. Sometimes I get access to my account, but then the same happens after 2 - 60 sec. Access works on another Windows 7 PC with an older version of Firefox.
What can I do?
الحل المُختار
Lets start here : I have no idea which is active or if both are, Intel should be turned off in Bios adapterDescription: Intel(R) HD Graphics 4600 adapterDescription2: NVIDIA GeForce GT 740M
driverDate: 8-8-2013
driverDate2: 10-28-2013
See if can find Drivers here : https://www.geforce.com/drivers and See if you can find updates for your Intel(R) HD Graphics 4600 as they are a over 4 yrs old : driverDate: 8-8-2013 You can Google Intel(R) HD Graphics 4600 and find the download page https://downloadcenter.intel.com/product/81496/Intel-HD-Graphics-4600, but you may have to know what generation chipset you are using. CPU-Z would tell you this https://www.cpuid.com/ Can also try : https://www.intel.com/content/www/us/en/support/detect.html I do not see errors in the drivers. Old & corrupted Drivers cause a wide range of issues. Please keep them updated to prevent issues and you never know when Intel will stop supporting them.
Several reasons why not work to log in. Try : Please : https://support.mozilla.org/en-US/kb/export-firefox-bookmarks-to-backup-or-transfer and https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles then https://support.mozilla.org/en-US/kb/refresh-firefox-reset-add-ons-and-settings TEST....... If no issues then Extensions which need to be added back in 1 at a time and tested ..... Or it is your Profile : Make a new one and test ...: https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles
Please let us know if this solved your issue or if need further assistance.
Read this answer in context 👍 1All Replies (1)
الحل المُختار
Lets start here : I have no idea which is active or if both are, Intel should be turned off in Bios adapterDescription: Intel(R) HD Graphics 4600 adapterDescription2: NVIDIA GeForce GT 740M
driverDate: 8-8-2013
driverDate2: 10-28-2013
See if can find Drivers here : https://www.geforce.com/drivers and See if you can find updates for your Intel(R) HD Graphics 4600 as they are a over 4 yrs old : driverDate: 8-8-2013 You can Google Intel(R) HD Graphics 4600 and find the download page https://downloadcenter.intel.com/product/81496/Intel-HD-Graphics-4600, but you may have to know what generation chipset you are using. CPU-Z would tell you this https://www.cpuid.com/ Can also try : https://www.intel.com/content/www/us/en/support/detect.html I do not see errors in the drivers. Old & corrupted Drivers cause a wide range of issues. Please keep them updated to prevent issues and you never know when Intel will stop supporting them.
Several reasons why not work to log in. Try : Please : https://support.mozilla.org/en-US/kb/export-firefox-bookmarks-to-backup-or-transfer and https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles then https://support.mozilla.org/en-US/kb/refresh-firefox-reset-add-ons-and-settings TEST....... If no issues then Extensions which need to be added back in 1 at a time and tested ..... Or it is your Profile : Make a new one and test ...: https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles
Please let us know if this solved your issue or if need further assistance.