Avatar for Username

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

" This pdf document might not be displayed correctly " - Blank text in PDF files

Vomitur
Vomitur
more options

How is this still a thing? Chrome can open any PDF file correctly. Any PDF file I open in Firefox shows the text as blank spaces, and I get the message "This pdf document might not be displayed correctly". Why? Why do I, with Firefox, need a 3rd party PDF reader? I shouldn't have to. Even Microsoft Edge gets this right.

Back to Chrome, I guess...

How is this still a thing? Chrome can open any PDF file correctly. Any PDF file I open in Firefox shows the text as blank spaces, and I get the message "This pdf document might not be displayed correctly". Why? Why do I, with Firefox, need a 3rd party PDF reader? I shouldn't have to. Even Microsoft Edge gets this right. Back to Chrome, I guess...

All Replies (2)

jonzn4SUSE
jonzn4SUSE
  • Top 10 Contributor
more options

Can you provide the steps and the site to replicate the issue? It works for me. see screenshot Can you also update your browser.

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
more options

Vomitur said
Any PDF file I open in Firefox shows the text as blank spaces, and I get the message "This pdf document might not be displayed correctly".

Every single PDF from everywhere you've tested?

The pdf.js viewer used in Firefox renders the PDF as one HTML canvas per page. To provide for searchability, it positions a layer of transparent text in front of the canvas. If Firefox is displaying the graphical elements of the PDF but not the text, I wonder whether there might be a font problem on your Firefox?