Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

why cant I sign into firefox

more options

I can not sign into my Firefox account using my previous sign in data. I tried to change password and when I get to the box that says a new link has been sent to my gmail address, the link is never transmitted. I have tried this several times without success. I even got to the send again box, but still no email.

I can not sign into my Firefox account using my previous sign in data. I tried to change password and when I get to the box that says a new link has been sent to my gmail address, the link is never transmitted. I have tried this several times without success. I even got to the send again box, but still no email.

All Replies (1)

more options

Did you check to make sure the link isn't sent to the spam folder, when it is sent?