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How do I fix issue where Firefox uses a ton of memory?

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  • 1 has this problem
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  • Last reply by bjo16

bjo16
bjo16
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Hi i have windows 7 and firefox newest 59.0.2. I have a huge issue with it using too much memory. I have 2 computers and same issue on both of them. I usually have 3 windows open with multiple tabs in each. Maybe 10 tabs in each. Sometimes it gets over 2million k of memory on one session and combined its close to 4million! I really dont have anything crazy running. I am not sure what is causing all this usage. ON my other computer i could have only one session open with one or two tabs and it gets over 1 million! Ill have like ebay and paypal open and thats it and boom its hogging all the memory. I usually have to kill it in task manager then its ok for a little but right back up there shortly after. Any idea how to fix this?

Hi i have windows 7 and firefox newest 59.0.2. I have a huge issue with it using too much memory. I have 2 computers and same issue on both of them. I usually have 3 windows open with multiple tabs in each. Maybe 10 tabs in each. Sometimes it gets over 2million k of memory on one session and combined its close to 4million! I really dont have anything crazy running. I am not sure what is causing all this usage. ON my other computer i could have only one session open with one or two tabs and it gets over 1 million! Ill have like ebay and paypal open and thats it and boom its hogging all the memory. I usually have to kill it in task manager then its ok for a little but right back up there shortly after. Any idea how to fix this?

All Replies (8)

TyDraniu
TyDraniu
  • Top 10 Contributor
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What addons do you have?

bjo16
bjo16 Question owner
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flash, openh264 codec, widevine content decription module

bjo16
bjo16 Question owner
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also extensions - roboform and ebates

Shadow110
Shadow110
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Hi please Copy/Paste about:preferences#privacy to the Address Bar then Enter and go down to Permissions and make sure there is a Check Mark in Prevent accessibility services from accessing your browser.

Then Up to General --> Performance and untick everything. change the recommended size lower then see how it runs. Note: 1 = No Multiprocessor = slow again. Try 2 Restart Firefox after making these changes please. Note : Hardware Acceleration is for Video Card, Monitor to see if remain off or to turn back on.

Please install https://www.hitmanpro.com as 1x only use and run a scan in case you have something you should not..

Please let us know if this solved your issue or if need further assistance.

Shadow110
Shadow110
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If this is a older system :

and always :

bjo16
bjo16 Question owner
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nope the above didnt work and yes its an older system with win 7 but its pretty good and i dont have this issue with other browsers

Shadow110
Shadow110
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Please go to 3 Bar Menu then Options then Privacy & Security and down the list till find Permissions. The last entry under Permissions is to make sure there is a Check Mark In the Box for Prevent accessibility services from accessing your browser.

Please let us know if this solved your issue or if need further assistance

Modified by Shadow110

bjo16
bjo16 Question owner
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yeah i already did that when you said the first time and that didnt work