Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Filter with large set of rules is not scrollable and crashes.

  • 5 cavab
  • 1 has this problem
  • 6 views
  • Last reply by sfhowes

more options

When trying to edit a filter that has quite a match few rules, so much so that the 'Perform these Actions' box is not displayed, the window is not scroll-able and any attempt to resize the window results in the window disappearing, followed by locked up application.

When trying to edit a filter that has quite a match few rules, so much so that the 'Perform these Actions' box is not displayed, the window is not scroll-able and any attempt to resize the window results in the window disappearing, followed by locked up application.

All Replies (5)

more options

Does your filter have a long list of From is <email address>?

more options

Yes it does

more options

I would recommend making the filter act on From 'is in my address book', and create an address book with the relevant contacts (see picture here.

more options

I have several filters that contain a lot of rules. For instance I play tennis and I have maybe 30-35 people on tennis teams I receive email from. The filter has a rule for each of their email addresses listed and then moves the emails to a single folder on my hard drive. This is how I primarily use Filters, I have over 150 filters which move email into their own folders on my hard drive.

Another example I have a filter that I call 'Delete' which contains every junk/unwanted email that Thunderbird doesn't catch. So I hit the plus sign to add a rule for the 'FROM' address of each junk email with an action set to 'Delete' the email.

In both of these cases after the rules get long enough, they won't fit on the screen in one window. This window should be scroll-able when the list is long.

For your suggestion I wouldn't want to add every junk/unwanted email to my address book but thanks for the suggestion. Chris

more options

I'm not aware of any limit on the number of rules, but in the case of your tennis example, you could create an address book named Tennis, then copy contacts from Personal Address Book to Tennis (drag and drop while holding Ctrl), and have a single rule as described above, instead of 35.

Same for unwanted mail. That would work for annoying but non-spam senders, but is very unlikely to work for genuine spam, where the From address is seldom the actual sending address, or even a real address.

The number of rules in a filter can also sometimes be reduced by using 'contains' or 'ends/begins with' criteria instead of 'is'.