Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox will not load websites

  • 2 cavab
  • 2 have this problem
  • 1 view
  • Last reply by zeroknight

more options

All of a sudden (started today) Firefox will not load ANY websites, except Mozilla/firefox websites. All previous bookmarks, links, and typed in addresses do not load. No changes to virus protection, browser, or any other updates. Other browsers (chrome, opera) work fine.

All of a sudden (started today) Firefox will not load ANY websites, except Mozilla/firefox websites. All previous bookmarks, links, and typed in addresses do not load. No changes to virus protection, browser, or any other updates. Other browsers (chrome, opera) work fine.

Chosen solution

Does it still happen in Troubleshoot Mode?

Read this answer in context 👍 1

All Replies (2)

more options

Did you recently uninstall an application that was using Visual C+ runtime components?

You can check for issues caused by a corrupted or incomplete Visual C++ installation that is missing runtime components (Redistributable Packages) required by Firefox, especially VCRUNTIME140_1.dll.

See "Visual Studio 2015, 2017, 2019, and 2022":

Download the latest vc_redist.x64 and vc_redist.x86 files.

You need to reboot the computer.


Boot the computer in Windows Safe mode with network support to see if that has effect in case security software is causing problems.

more options

Seçilmiş Həll

Does it still happen in Troubleshoot Mode?