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Firefox not working with Mavericks

  • 2 cavab
  • 3 have this problem
  • 791 views
  • Last reply by vimipa

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I installed Mavericks on my 2 year old Macbook Pro and when I try to open Firefox it says "you can't open Firefox because it is not supported on this type of Mac". It seems this problem affects only a few users: what's the cause, how can we solve it?!

I installed Mavericks on my 2 year old Macbook Pro and when I try to open Firefox it says "you can't open Firefox because it is not supported on this type of Mac". It seems this problem affects only a few users: what's the cause, how can we solve it?!

All Replies (2)

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Download the Full setup firefox and reinstall it

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I've done that, several times, but it's still not working. I got this message after trying again now:

Firefox cannot be opened because of a problem Check with the developer to make sure Firefox works with this version of OS X...

Process: firefox [1264] Path: /Applications/Firefox.app/Contents/MacOS/firefox Identifier: org.mozilla.firefox Version:  ??? Code Type: X86-64 (Native) Parent Process: launchd [161] Responsible: firefox [1264] User ID: 502

Date/Time: 2014-03-27 20:54:52.846 +0500 OS Version: Mac OS X 10.9.2 (13C64) Report Version: 11 Anonymous UUID: 145EAD3E-05FE-7AE6-12E1-1528A7BD1D40

Sleep/Wake UUID: DE4FACDF-722B-4BBD-98EC-1A86CBB45D60

Crashed Thread: 0

Exception Type: EXC_BREAKPOINT (SIGTRAP) Exception Codes: 0x0000000000000002, 0x0000000000000000

Application Specific Information: dyld: launch, loading dependent libraries

Dyld Error Message:

 Library not loaded: @executable_path/libmozglue.dylib
 Referenced from: /Applications/Firefox.app/Contents/MacOS/firefox
 Reason: no suitable image found.  Did find:

/Applications/Firefox.app/Contents/MacOS/libmozglue.dylib: file too short /Applications/Firefox.app/Contents/MacOS/libmozglue.dylib: file too short

Binary Images:

   0x7fff6d4e1000 -     0x7fff6d514817  dyld (239.4) <2B17750C-ED1B-3060-B64E-21897D08B28B> /usr/lib/dyld
   0x7fff8181a000 -     0x7fff8181cfff  com.apple.ExceptionHandling (1.5 - 10) <0DD670E1-08D5-3570-BE98-19030BEA9845> /System/Library/Frameworks/ExceptionHandling.framework/Versions/A/ExceptionHandling
   0x7fff85f13000 -     0x7fff860c0f27  libobjc.A.dylib (551.1) <AD7FD984-271E-30F4-A361-6B20319EC73B> /usr/lib/libobjc.A.dylib
   0x7fff8803b000 -     0x7fff8803bfff  com.apple.Cocoa (6.8 - 20) <E90E99D7-A425-3301-A025-D9E0CD11918E> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa

Model: MacBookPro8,3, BootROM MBP81.0047.B27, 4 processors, Intel Core i7, 2.2 GHz, 4 GB, SMC 1.70f5 Graphics: Intel HD Graphics 3000, Intel HD Graphics 3000, Built-In, 384 MB Graphics: AMD Radeon HD 6750M, AMD Radeon HD 6750M, PCIe, 1024 MB Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1333 MHz, 0x80AD, 0x484D54333235533642465238432D48392020 Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1333 MHz, 0x80AD, 0x484D54333235533642465238432D48392020 AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xD6), Broadcom BCM43xx 1.0 (5.106.98.100.22) Bluetooth: Version 4.2.3f10 13477, 3 services, 15 devices, 1 incoming serial ports Network Service: AirPort, AirPort, en1 Serial ATA Device: TOSHIBA MK7559GSXF, 750,16 GB Serial ATA Device: MATSHITADVD-R UJ-8A8 USB Device: FaceTime HD Camera (Built-in) USB Device: Hub USB Device: Apple Internal Keyboard / Trackpad USB Device: BRCM2070 Hub USB Device: Bluetooth USB Host Controller USB Device: Hub USB Device: IR Receiver Thunderbolt Bus: MacBook Pro, Apple Inc., 22.1

Modified by vimipa