Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

Avatar for Username

Търсене в помощните статии

Избягвайте измамите при поддръжката. Никога няма да ви помолим да се обадите или изпратите SMS на телефонен номер или да споделите лична информация. Моля, докладвайте подозрителна активност на "Докладване за злоупотреба".

Научете повече

Тази тема беше архивирана. Моля, задайте нов въпрос ако имате нужда от помощ.

sync log in is blocked

  • 1 отговор
  • 1 има този проблем
  • 1 изглед
  • Последен отговор от guigs

peinostroza
peinostroza
more options

Hi

I am trying to log in to firefox Sync. When it told me could not recognize my log in email as a valid, I tried to reset my password. And again the system state couldnt no recognaise my log in email. When restarted adn tried again, it said the "Attempt limit exceeded".

My login email is peinostroza@gmail.com

Thanks

Hi I am trying to log in to firefox Sync. When it told me could not recognize my log in email as a valid, I tried to reset my password. And again the system state couldnt no recognaise my log in email. When restarted adn tried again, it said the "Attempt limit exceeded". My login email is peinostroza@gmail.com Thanks

Всички отговори (1)

guigs
guigs
more options

Hi peinostroza, Thank you for your email, I understand the frustration and I am sorry that you are not receiving a password reset email.

Please check your spam filter and try to reset the password one more time. Once you have successfully clicked on the reset password link remove the account from Options > Sync and readd the email and try the new password.

Again sorry for the frustration, but we will keep trying.