Търсене в помощните статии

Избягвайте измамите при поддръжката. Никога няма да ви помолим да се обадите или изпратите SMS на телефонен номер или да споделите лична информация. Моля, докладвайте подозрителна активност на "Докладване за злоупотреба".

Научете повече

Captcha and Tokens are invalid

  • 2 отговора
  • 0 имат този проблем
  • Последен отговор от quyentha

more options

Hi! Every time I try to put through a credit card transaction on Firefox it gives me a "token invalid" or "invalid captcha" error message. The transactions work fine on other browsers. I have signed in to my Firefox with an account, also updated the browser. Still not working.

Any suggestions and explanations?

Thank you!

Hi! Every time I try to put through a credit card transaction on Firefox it gives me a "token invalid" or "invalid captcha" error message. The transactions work fine on other browsers. I have signed in to my Firefox with an account, also updated the browser. Still not working. Any suggestions and explanations? Thank you!

Всички отговори (2)

more options

Hmm, I wonder whether this is a problem with "Total Cookie Protection"? TCP limits how sites can use "third party" or "cross-site" cookies, meaning cookies from different websites than the one you see in the address bar. Using a payment service may involve passing data back and forth between different servers, possibly requiring third party cookies.

To make an exception to TCP for a specific site, you can turn off tracking protection on the site. More info in the following articles:

Any difference?

P.S. If you aren't seeing the ReCAPTCHA challenge box/puzzle, one of your add-ons might be blocking it.

Полезно?

more options

I really appreciate the guidance, thank you! I'll give it a try and circle back. Thank you again!

Полезно?

Задаване на въпрос

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.