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Hello, I am lost, which is why I am turning to this forum for help. I have a professional Gmail Workspace account (in this format: pierre.richard@aile.association.fr). I recently changed my laptop, and I can't log in on the new freshly installed thunderbird ( 128.7.0esr (64 bits) ). On my old computer, which ran on Windows 11 with the same settings, I had no issues, but since switching to the new one, it’s impossible. I put my settings automatically detected by Thunderbird in added images. The system fails every time because, supposedly, the password is incorrect. However, I am certain that I entered the correct password. Here’s what I’ve already tried to do: - I activated the IMAP access on my gmail settings - I tried whith my personal gmail account : It's working !

Does someone know what else I could try to solve this issue ?

Thanks for helping !

I have gone into about:config and changed all the telemetry entries et al to false to prevent as much datareporting as possible - what I want to do is prevent Firefox (135) from creating the 'datareprting' folder in my profile folder. I delete it every time I go into Firefox, which is an everyday pain because it returns with EVERY new session. I delete it 1. because they don't need it, and 2. more importantly, firefox is NOTICEABLY faster once it is deleted. People have been asking this since like FF 40. Can anyone solve this?

I am on a Mac desktop running Ventura 13.7.3 and running Firefox 135 with extension of Ghostery, Privacy Badger, Google Don't Track Me, Facebook Container, FoxClocks and SoftGreenLeaves theme. All of these extensions have been playing nicely with each other for a long time.

Recently I've been having trouble recently with Firefox doing that thing of suddenly freezing/producing multiple windows and I need to refresh in order to get it working properly again. This has happened three times in the last five days - so frequently that I now keep the refresh instructions on my desktop. Today I heard the CPU grinding and clicked open my Activity Monitor to see four listings of 'FirefoxCP Isolated Web Content' running all of them using in excess of 2Gb. Unfortunately I wasn't able to get a screenshot of the Activity Monitor while this was going on as I had the Mac force quite Firefox and the moment I did, the activity stopped, but I've attached an example of the Activity Monitor showing still high CPU values for a few moments of browsing.

So what's up? How can I stop the CPU grab? How can I stop the frequent crashing?

Здравствуйте, мой аккаунт был взломан, и были внесены нежелательные изменения (изменен ник, аватар). У меня есть доступ к аккаунту, но я хочу вернуть первоначальные настройки и повысить безопасность. Прошу вас помочь в восстановлении контроля над аккаунтом и возврате прежних данных. Спасибо!

I bought a new computer and had to download Thunderbird again. I tried the most recent one, didn't like it, so randomly picked a previous release from 2023 (don't remember when I installed the previous one) and hoped for the best. In the past, I would keep some emails in my inbox and tend to them as needed and then keep or delete when I had done what was required. I would also need to go to my ISP email's page, to get spam email, because Thunderbird didn't provide me with those. When there, I would delete what was in the inbox, so I could easily keep letters there to a minimum. Now, however, when I delete something in my ISP's inbox, it deletes in my Thunderbird portal too. I can't find settings in my ISP's page to stop it from downloading automatically (so it won't duplicate what I've already received via Thunderbird), and I can't find any settings in Thunderbird, to ask it to keep what I have in my inbox, instead of deleting everything I delete with my ISP. Do I need to go further back and find an earlier release in order to be able to use Thunderbird as I used to do? Or can I tweak the one I have?

I want to download and install Firefox on my new iMac. As administrator it downloads but the instellation won't run. As a user it downloads and I can move the icon into the application folder. Firefox then opens but it won't run. Everything is frozen. What is going on??

There is a similar (but not identical) topic on Mozilla Connect , and I posted there. But I did not get a response. So I am re-posting on this new topic on Mozilla Support. I have a similar problem to what was discussed on Connect. I am using Firefox 133.0.3 on Windows 10 Professional. After Firefox has been running for a while, I get a message from Windows 10 that the free space on my C:drive is low. I did a directory listing on my C-drive before and after Exiting Firefox; I saw no large files disappearing. Then I decided to do "dir c:\ /ah" to see hidden files. What I saw was that pagefile.sys decreased in size from 29,925,748,736 to 16,270,770,176. This was a decrease of 13.7 Gb. Is this normal? I have lots of windows and tabs open in Firefox. Thanks.

Recently in our workplace, we had several computers that suddenly stopped being able to access several websites, the issue started shortly after pushing a updated Firefox across the floor.

I tracked the issue down to being related to security.tls.version.fallback-limit defaulting to 4, instead of the old 3.

Setting the value to 3 resolves the website accessibility issue.

A.) How can I confirm if this is a recent change or not? Everything I read seems to indicate the default should already be 3, but its very definitively not.

B.) What is the best way to push a pref adjustment change across the floor if the option isn't present in the registry and isn't a GPO option? Is my only option really to make some script that scans every computer's users folder, check every user folder's appdata\mozilla, scan every profile for a pref.js file, and do a string search for a reference line and then do a line addition if a certain string doesn't exist?

I can do this, it just doesn't seem like a good long term fix as I would have to run this script regularly as users come and go....

I am on FF 128.7.0esr (64-bit) under a new profile.

"Nothing happens here" after the Microsoft OS install Thunderbird stopped working. I had no menu bar but it did download messages. I reinstalled Thunderbird and it installed Outlook then Thunderbird. I have a menu bar but none of the tasks is accessible. It downloads messages but I cannot open, delete or move them. I need to go to task manger to close the app. When I go there, there are multiple tasks for Thunderbird. Tried a shift start but I could not even see the inbox after deselecting addons. Just the menu bar and the rest is a blank page.

Tried a screen shot but this does not work.

I have used Thunderbird without a hitch in the US, Canada and the Caribbean for years and get my emails on my computer (PC) and my IPhone. For the last 3 days, since I have been in Antigua when I try to download my emails from my host Network Solutions into Thunderbird the connection is refused. I still get my emails on my IPhone and I have been able to forward an email stored on Thunderbird to my husband. I have no idea what the problem is and would appreciate any help. Thank you Dorothea Leicher

I recently set-up a new PC which is running XUbuntu 24.04 (was 22.04 before). I copied the complete `.thunderbird` folder to the new PC, started thunderbird, and was happy that everything worked.

Well, not everything. I just noticed that for one of my email accounts, a pop3 account on gmx.net, I cannot download emails, although I am asked for my password when thunderbird starts and the password is accepted. As no error message pops up, I am a bit lost what to do. Strangely enough, I can send emails via thunderbird using that particular account/email. Downloading new emails is the problem.

I am running Thunderbird 128.7.0esr.

Dear Team After Updating from 102.15.1 (32Bit) to 115.28.0 (32Bit) I can not connect to the provider "pop.hispeed.ch" anymore. Ping pop.hispeed.ch (on CMD) shows normal raction of beeing reachable with a "reply from xxxx.". I am on Windows 7 SP1. I have checked several times all setting POP and SMTP, switched off Firewall, uninstalled virus scanner, and and and many more (all knowledge found on internet..). Pressing the "Get Message" button in the upper menue bar shows no raction when pressed. The icon "Get Message" on the left side of the button "+ New Message" results in a none moving blue status bar at the right bottom of the window. After a while with the message "timed out.. ".In the settings "Config Editor.." the values of "mailnews.tcptimeout" are set to "300", and "true". I am using TB since donkey years with many many eMails. Are the lost? Thank you for support and help, Andy