Thunderbird Community Forum

I have T-bird version 128.7.0esr (64-bit) on both my desktop Dell and my laptop Dell. On the Desktop I have a message filter for removing common sources of spam/junkmail to the Trash. I tried to make that filter available by copying the msgFilterRules.dat file in the Imapmail folder of my desktop's T-bird profile under AppData/Thunderbird (I have a Windows 11 Enterprise OS...the laptop is Windows 10 Enterprise OS) to the Imapmail folder on my laptop's T-bird profile. After this copying process was done (with T-bird not running on the laptop) I loaded T-bird on the laptop, but the filter on the desktop did not appear under filters on the laptop. Note: while the email account for both T-bird installations is the same, the *profile name* is different. Perhaps that is the source of my problem. I *could* backup the T-bird installation on my desktop and then use that backup to install T-bird again on my laptop. But I wonder if there is a simpler solution that preserves the bulk of what is on each of these two T-bird installations?

Hi,

I've been using Thunderbird for a few days now. I'm slowly learning the ropes. Between my wife and I we use 2 computers and two phones. I have set up the computers to use POP3. My logic being that I want a copy of all email activities on at least one of my computers at home. (I noticed that only my inbox is has been imported to my Thunderbird files on my computers, no other folders have been imported.) However, I've just discovered that when I create and send an email from Thunderbird on my home computer, a copy is not saved on my service provider's sent folder (@bell.net). I'm assuming that is because I'm using POP3. If I understand correctly, if I use IMAP all my folders will be synched (including my sent etc) between my service provider and my computers. Is that correct? If so, then I guess I should be using IMAP instead of POP3. If that's true then is my only option to occasionally archive my Thunderbird files before cleaning up my service provider folders? Thanks for your insights.

Dear filter specialists,

On a Windows 10 computer with TB Portable 128.6 and .7, folders can no longer be selected in the filters as ‘Run filter on’ or ‘perform these Actions’: the menu is greyed out. The phenomenon occurs with all accounts: POP and local. Various email providers, ESET virus scanner, Windows firewall, FritzBox cable router. The local account contains almost 30 GB of emails. The existing filters work as long as they do not affect the accounts or folders: for example, tagging e-mails works. Existing filters with folder-actions cannot be re-configured and no folder actions are possible when creating a new filter.

I have performed an update check and restarted Windows, changed the compression limit from 500 to 5 MB and changed a few minor settings so that the config is rewritten.

What could this be? How do I solve the problem? A workaround if necessary.

Thank you very much for your help.

Thunderbird Problem: For many years I have been using the Thunderbird mail client currently in ver. 128.7.0esr (32 bit) on S.O. Windows 10 Home Update 22H2 (OS Build 19045.5487), 64-bit operating system, x64-based processor. I have a couple of mail accounts, one of mine and one of my wife. My problem is that for a few days now (about 5 or 6 days) on the InBox folder of my account, only mine, I have not been able to compact the folder. When I try to compact it, the response message is always the following: <The Inbox folder on "my_account_name@gmail.com" cannot be compacted because it is not possible to write to it. Verify that you have enough disk space and have write privileges, then try again> On my disk the available space is 121 Gb on C: where the program with the InBox folders resides and 266 Gb where the data stored in custom folders resides. The write privileges are always the same, never changed, of Administrator. I have already tried the path of "repairing the folder" and re-indexing the folder, but without success. Can someone suggest a remedy, please? Thanks Riccardo ITALIANO Da molti anni uso il client di posta Thunderbird attualmente in ver. 128.7.0esr (32 bit) su S.O. Windows 10 Home Agg. 22H2 (Build sistema operativo 19045.5487), Sistema operativo a 64 bit, processore basato su x64. Ho un paio di account di posta, uno mio e uno di mia moglie. Il mio problema è che da qualche giorno in qua (circa 5 o 6 giorni) sulla cartella InBox del mio account, solo del mio, non riesco ad eseguire la compattazione della cartella. Al tentativo di compattarla il messaggio di risposta è sempre il seguente: <La cartella Posta in arrivo su "nome_mio_account@gmail,com" non può essere compattata in quanto non è possibile scriverci. Verificare di avere spazio su disco sufficiente e avere privilegi di scrittura, quindi riprovare> Sul mio disco lo spazio disponibile è di 121 Gb su C: dove risiede il programma con le cartelle InBox e di 266 Gb dove risiedono i dati archiviati in cartelle personalizzate. I privilegi di scrittura sono sempre quelli, mai cambiati, di Amministratore. Ho già tentato la strada della "riparazione della cartella" e della re-indicizzazione della cartella, ma senza successo. Qualcuno può suggerirmi un rimedio, per favore? Grazie Riccardo

I have two profiles in my Thunderbird account. I want to create desktop shortcut for each profile. That way I can use the shortcut to get my email. On on profile I just want it to go straight to that account without asking for a password. On the other one I want it to ask me for a password. Is that possible and if so how can I do that?

I can't find any reference to this and have stopped using one of my email accounts...and need to have outbound invites go through another one. I thought changing the "default" email address (which I've done successfully I believe) would do the trick but it doesn't. Thoughts?

Thunderbird stopped working on my old Mac Mini (2014). I bought another used Mac Mini (2018), running on Sequoia 15.3, and hoped to install Thunderbird on it, but so far I can't. When I try to set it up, it says my account is recognized, but when I click done, I get the message "Unable to log in at server. Probably wrong configuration, username or password." I suspect it's the configuration. I tried my old Mozilla password, when that didn't work, I created a new one, but that didn't work for Thunderbird either.

My email comes from my ISP — AT&T — whose email service is powered by Yahoo. When Thunderbird stopped working on my old computer. I started using MyYahoo email (same email address), but I'd prefer going back to Thunderbird, which is much better for archiving and directing incoming email to folders I create.

Please help.

In my TB128.7.0esr I have a Profile with several IMAP-accounts all residing on the same IMAP-server.

For ONE of the accounts, when I do a move (drag-and-drop) of an eMail from A to B (ex: from Inbox to Folder or from folder to Inbox or .....) - in Thunderbird the eMail becomes available in the target, and is removed from the source - on the Server directories the eMail stays in the source and is as well in the target and this until I do a compact or until I close Thunderbird

For OTHER accounts everything happens immediately !

I couldn't find any setting that might imply this kind of behaviour

And yes, I checked, the icon during the drag-and-drop, it doesn't have the +sign on it, so it's NOT a copy

Any ideas what might be going on ?

My Outlook account has folders that are archived on Microsoft server. I cannot access them from Thunderbird. How do I import these folders? I do not want to re-create them again in Thunderbird if possible.

Hi,

I've searched this problem a number of times and not come up with a solution. I've been a Thunderbird user for decades and this is a new problem to me.

I have 3 email accounts in Thunderbird. One of the three is very old and has dozens of subfolders with old message storage. The other two have one or two subfolders at the most. All 3 accounts seem to have this same problem.

Ninety % of the time all messages download and appear in their inboxes just fine. But sometimes I'll get downloading X-number of messages in the bottom left corner of Thunderbird but nothing shows up in any of the inboxes. I check all TRASH and JUNK folders and they are all empty (I used EMPTY TRASH ON EXIT as a setting in all accounts to empty the TRASH folder).

If I go to the online servers for these three accounts no messages show up there that haven't already been downloaded to my inbox and seen by me. So it would appear there actually were no new messages to download even though Thunderbird indicated there were.

A few weeks ago I searched out and found instructions for using the REPAIR FOLDER feature and ran that on the inboxes. On one account 3 old messages I don't think I'd seen did indeed appear. But use of the REPAIR FOLDER feature since then has had no effect at all.

I use JUNK settings but rarely see anything show up in my JUNK boxes. Perhaps that's a clue?

Can anyone enlighten me on what is happening?

Thanks, BH

Good afternoon.

There is an IMAP mailbox with a huge array of emails and folders, and a large number of configured filters. The emails that were sent did not open correctly, i.e. we see one header, but a completely different email opens, this is not the case with all emails, selectively. This also happens sometimes in previously received emails, and it also happens that the counter for new unread emails in some folders does not display until you enter this folder. The problem is only when working through the Thunderbird client, it has been going on for more than a year, the client has also been updated many times. This problem is reproduced on other PCs when we are log in this user account . There are no similar problems in the browser. Please help.

Dear Support!

I use the lastest version of Thunderbird and i got a very strange problem. I never had this problem before.

I have 3 different email (all POP3) and all of this do the same. Everytime when i write an email to anybody and i attach anything (like pdf, or docx) the program needs to 3-4 sec to get ready attach (all of the 3 account has this problem). The attachment size not non-influential, because 200kb and 12MB are needs the same time. I deleted the history, cookies, everything. The PC is very good, i5-10500 / 8GB DDR4 / 256GB NVMe SSD / Windows 11. I tried to disable the virus protection (ESET NOD Internet Security), but did not bring improvement.

Do you have any suggestion for the repair?

Thank you in advance.

Gergely Záray zaraygergely@gmail.com

I would like to be able to have a custom software program create a text email in a subdirectory where Thunderbird would pick it up and email it out. Is this possible with Thunderbird?

I have been moving old emails into my local folders which are on an external hard drive.

I have successfully moved a few hundred emails but now get the following message when I try to copy or move any more emails to the local folders:

"The messages could not be moved or copied to folder 'discogs on Local Folders' because writing to folder failed. To gain disk space, from the File menu, first choose Empty Deleted, and then choose Compact Folders, and then try again."

I have plenty of space left on my external hard drive (650 GB, drive is only 25% used).

I have tried emptying all deleted folders (both from the account I am trying to move the emails from, and the local folders drive), and compacting folders, no effect.

I am wondering if there is some kind of maimum size limit on the local folders directory, either in Thunderbird or on my hard drive, that I need to reset ?

I am running Thunderbird 115.10.1 (64 bit) on Windows 7.

Any help appreciated.

Hello, I would like to know how the retention policy effects sub-folders. Does the Retention Policy (RP) propagate down to sub-folders?

Example: I create a folder in my EM account, call it folder1. I go into the RP tab and un-check the use global settings and choose never delete EM's. I then create folder2 as a sub-folder of folder1 and create a RP, un-check use global settings and select delete EM's older than "x" days.

Will folder1's RP take president over folder2's RP and never delete EM's or will folder2's RP override folder1's RP and delete EM's older than "x" days according to folder2's RP?

My OS is Linux Mint 22.1 Cinnamon, Cinnamon Ver. 6.4.6 Thunderbird-Nebula 128.7, 64Bit for Linux Mint-001 - 1.0

Thank you, MA

"Nothing happens here" after the Microsoft OS install Thunderbird stopped working. I had no menu bar but it did download messages. I reinstalled Thunderbird and it installed Outlook then Thunderbird. I have a menu bar but none of the tasks is accessible. It downloads messages but I cannot open, delete or move them. I need to go to task manger to close the app. When I go there, there are multiple tasks for Thunderbird. Tried a shift start but I could not even see the inbox after deselecting addons. Just the menu bar and the rest is a blank page.

Tried a screen shot but this does not work.

Hi, I have an issue that is very annoying. I recently upgraded from brother HLL5200 to HLL5210 printer. Since that upgrade, all emails printed via logmein/thunderbird/brother printer are printing in 1/4 of the normal size (tiny print in top left hand side of page). This applies to emails I try to print, as well as attachments. I have no other printer, so I cant test elsewhere. Thunderbird troubleshooting mode does not help. Brother studied it and said its not a printer issue. Logmein studied it and said its not a logmein issue. My tech support guy thinks it may be a driver incompatibility between logmein and thunderbird. Can anyone help? Please contact me at nathan@nrosencanada.com thanks!