Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Sync not working since upgrade to 33.1.1

  • 5 replies
  • 2 have this problem
  • 10 views
  • Last reply by philipp

more options

Since upgrading to 33.1.1 I have been unable to sync either of my computers. Below is my link to the last sync log.

http://pastebin.mozilla.org/7332411

Since upgrading to 33.1.1 I have been unable to sync either of my computers. Below is my link to the last sync log. http://pastebin.mozilla.org/7332411

All Replies (5)

more options

Suggestion - see if it works when disabling add-ons and preferences from the Sync process.

more options

I made the changes and restarted firefox. No difference first error was unknown. Next error was server maint.

more options

hello spainter, this is most likely an issue on the server side at the moment & nothing wrong on your particular installation/account. it's probably best to just sit this one out - sorry for the inconvenience...

more options

It isn't doing it on my android cell phone. Firefox syncs with out a problem. Just errors on my computers.

more options

the "GET fail 503" part of the log indicates a server error - unfortunately it's currently the weekend, so it might take a bit until this can be escalated to the sync team...