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account inactive

ridenstull
ridenstull
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We have an account under ++++++++++++++++++@comcast.net, user name restull, and +++++++++ as password. I keep trying to sync my husband's new phone, but it keeps saying the account is inactive. Yet it is active on the desktop, laptop, and my Android. It was also active on his phone that broke! Please help as I need to get him synchronized!! Thank again, Cheryl

Edited email and password from public and spambots.

We have an account under ++++++++++++++++++@comcast.net, user name restull, and +++++++++ as password. I keep trying to sync my husband's new phone, but it keeps saying the account is inactive. Yet it is active on the desktop, laptop, and my Android. It was also active on his phone that broke! Please help as I need to get him synchronized!! Thank again, Cheryl Edited email and password from public and spambots.

Modified by James

All Replies (1)

prestontoborg
prestontoborg
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Hi Cheryl, Have you received any email from Mozilla keep in mind that these may go to junk mail.