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Where are my bookmarks? hundreds of people are asking this and I do not see a useful response.

  • 2 replies
  • 1 has this problem
  • 3 views
  • Last reply by FredMcD

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Fix this issue from your end. Provide a support phone number to call in to fix it. I do all of the suggestions written but it doesn't work. I go thru a 15 minute process trying to log on and sometimes it works and they magically show up and other times, like now. No bookmarks. This is ridiculous. There is no support, you are asking for volunteers to offer support. This seems totally screwed up. Fix it!

Fix this issue from your end. Provide a support phone number to call in to fix it. I do all of the suggestions written but it doesn't work. I go thru a 15 minute process trying to log on and sometimes it works and they magically show up and other times, like now. No bookmarks. This is ridiculous. There is no support, you are asking for volunteers to offer support. This seems totally screwed up. Fix it!

All Replies (2)

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This is the official support for the Mozilla Firefox web browser.

Anything else, including phones, is not associated with Mozilla. Especially if they want payment.


The people who answer questions here, for the most part, are other users volunteering their time (like me), not Mozilla employees or developers. If you want to leave feedback for developers, you can go to the Firefox Help menu and select either Share ideas and feedback… or Submit feedback…, depending on your Firefox version. Alternatively, you can use this link. Your feedback gets collected by a team of people who read it and gather data about the most common issues.

You can also file a bug report or feature request. See File a bug report or feature request for Mozilla products for details.

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mlpaesani said

Where are my bookmarks?

Bookmarks and history are stored in the places.sqlite file. Only Firefox and special programs can open this file.

mlpaesani said

I go thru a 15 minute process trying to log on and sometimes . . .

What is it you are talking about?

Please explain the problem in detail. What does/dosn't happen? What are the exact error messages?