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Firefox crashes even in Safe Mode

  • 1 reply
  • 4 have this problem
  • 1 view
  • Last reply by cor-el

r4raz
r4raz
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Hi, I'm having a problem with Firefox crashing. Have downloaded and reinstalled twice, and it still crashes even in safe mode.

All help gratefully received

Hi, I'm having a problem with Firefox crashing. Have downloaded and reinstalled twice, and it still crashes even in safe mode. All help gratefully received

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Unfortunately the linked crash report is empty (@ EMPTY: no crashing thread identified; corrupt dump) and doesn't include any data, so it is not possible to find the cause of the crash.

See:

Did you recently submitted other crash reports that do show a crashing thread?

If you have submitted crash reports then please post the IDs of one or more crash reports (bp-xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx).
You can find the IDs of the submitted crash reports on the about:crashes page.
You can open the about:crashes page via the location bar, like you open a website.

See: