Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Firefox intermittant loading

  • 4 replies
  • 1 has this problem
  • 5 views
  • Last reply by judith

Tylasdad
Tylasdad
more options

Checked all aspects of downloading facilities including server, have uninstalled and re-installed. Have turned off numerous programs and add-ons with no improvement. When clicking to ask Firefox to download a link the black rotating circle will often stop and when the green rotating circle appears that too stops constantly. The only way to get Firefox to continue the download is to touch or move the mouse.

Can anyone help please. Internet Explorer works fine!!!

Thanks.

Checked all aspects of downloading facilities including server, have uninstalled and re-installed. Have turned off numerous programs and add-ons with no improvement. When clicking to ask Firefox to download a link the black rotating circle will often stop and when the green rotating circle appears that too stops constantly. The only way to get Firefox to continue the download is to touch or move the mouse. Can anyone help please. Internet Explorer works fine!!! Thanks.

Chosen solution

hey, just to keep you updated - there is now a fix available for firefox 25, which should address the particular problem of pages not loading unless the mouse is moved.

you can either choose between switching back to the firefox 25 release (the download link is at https://www.mozilla.org/firefox/chann.../#firefox) or stay with the beta version - the latter option has the advantage of receiving new features weeks before they are landing in the regular Firefox versions and being able to sound an early alarm in case such serious regressions are occurring, so there is enough time fixing problems ahead of a general release and minimize the general impact.

Read this answer in context 👍 0

All Replies (4)

philipp
philipp
  • Moderator
more options

hello Tylasdad, this is unfortunately a known regression in firefox 25 that is affecting a small portion of users, for reference please refer to bug #933733.

your best option at the moment is probably to upgrade to firefox 26 beta which you can download from mozilla.org/beta - it should already contain a fix for the issue.

philipp
philipp
  • Moderator
more options

Chosen Solution

hey, just to keep you updated - there is now a fix available for firefox 25, which should address the particular problem of pages not loading unless the mouse is moved.

you can either choose between switching back to the firefox 25 release (the download link is at https://www.mozilla.org/firefox/chann.../#firefox) or stay with the beta version - the latter option has the advantage of receiving new features weeks before they are landing in the regular Firefox versions and being able to sound an early alarm in case such serious regressions are occurring, so there is enough time fixing problems ahead of a general release and minimize the general impact.

judith
judith
more options

This is nothing new for Firefox, their always updating, and it's ALWAYS worse then the last. AND NEVER A SOLUTION to the fix...PIECE OF SHIT

judith
judith
more options

IF I SWITCH TO BETA....I'LL SWITCH TO CHROME, the hell with FIREFOX