সহায়তা খুঁজুন

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

আরও জানুন

when i watch a video on any website the video stop for a second and when i move the mouse it works again i wanna solve this problem

  • 1 উত্তর
  • 3 এই সমস্যাটি আছে
  • 1 দেখুন
  • শেষ জবাব দ্বারা Andrew

more options

when i try to watch any video on any website it crash and when i play it in the full screen mood it stops for a second and when i move the mouse it works but when i stop moving the mouse the audio continue but the video stops on on scene

when i try to watch any video on any website it crash and when i play it in the full screen mood it stops for a second and when i move the mouse it works but when i stop moving the mouse the audio continue but the video stops on on scene

All Replies (1)

more options

Please make sure your plug-ins are up to date.

As well as if you could provide us with crash ids by typing "about:crashes" without the quotes please.

Thanks!

Please check if all your plugins are up-to-date. To do this, go to the Mozilla Plugin Check site.

Once you're there, the site will check if all your plugins have the latest versions. If you see plugins in the list that have a yellow Update button or a red Update now button, please update these immediately.

To do so, please click each red or yellow button. Then you should see a site that allows you to download the latest version. Double-click the downloaded file to start the installation and follow the steps mentioned in the installation procedure.