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When I click "Options", the popup gives me a blank screen for last 4 or 5 updates.

  • 2 odgovori
  • 1 ima ovaj problem
  • 1 view
  • Posljednji odgovor poslao firestorm005

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Since 4 or 5 updates ago, I have been unable to access the options on Firefox. It gives me a blank popup. It is odd seeing just a blank screen and unable to get to anything. All the other pulldown menus work. The addons option works, but I just can't get into my general options. I was desperate enough to try Seamonkey, but I really want Firefox (and yes, Seamonkey's works).

Since 4 or 5 updates ago, I have been unable to access the options on Firefox. It gives me a blank popup. It is odd seeing just a blank screen and unable to get to anything. All the other pulldown menus work. The addons option works, but I just can't get into my general options. I was desperate enough to try Seamonkey, but I really want Firefox (and yes, Seamonkey's works).

Izabrano rješenje

hello, this problem is usually caused by the ghostery addon - you could try to disable it... https://getsatisfaction.com/ghostery/topics/problem-with-firefox-32-firefox-option-is-not-displayed-when-ghostery-is-active-in-firefox-32

another workaround would be to switch on the new firefox preferences interface which will place the preferences menu within a tab: enter about:config into the firefox address bar (confirm the info message in case it shows up) & search for the preference named browser.preferences.inContent. double-click it and change its value to true.

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All Replies (2)

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Odabrano rješenje

hello, this problem is usually caused by the ghostery addon - you could try to disable it... https://getsatisfaction.com/ghostery/topics/problem-with-firefox-32-firefox-option-is-not-displayed-when-ghostery-is-active-in-firefox-32

another workaround would be to switch on the new firefox preferences interface which will place the preferences menu within a tab: enter about:config into the firefox address bar (confirm the info message in case it shows up) & search for the preference named browser.preferences.inContent. double-click it and change its value to true.

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Thank you very much. I used your second suggestion and voila!