Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Inbox data file is scrambled, not plain-text

  • 5 odgovori
  • 1 ima ovaj problem
  • 1 view
  • Posljednji odgovor poslao christ1

more options

This Inbox file (no file extension) was saved from a Windows 7 computer and I tried to import after a Windows 10 upgrade to the following location: C:/Users/User/AppData/Roaming/Thunderbird/Profiles/sswec4of.default/Mail/mail.twc.com/

I however don't see any of the old emails in Thunderbird and when opening up the Inbox file with Notepad I see just the HTML code for a few NEW emails and then a lot of scrambled text that appears to be the OLD emails. The attached pic shows this transition near the middle.

Any idea if the emails are supposed to be scrambled? And how do I retrieve the emails from this? Maybe an older Thunderbird version used that format? Any ideas?

Thanks!!

This Inbox file (no file extension) was saved from a Windows 7 computer and I tried to import after a Windows 10 upgrade to the following location: C:/Users/User/AppData/Roaming/Thunderbird/Profiles/sswec4of.default/Mail/mail.twc.com/ I however don't see any of the old emails in Thunderbird and when opening up the Inbox file with Notepad I see just the HTML code for a few NEW emails and then a lot of scrambled text that appears to be the OLD emails. The attached pic shows this transition near the middle. Any idea if the emails are supposed to be scrambled? And how do I retrieve the emails from this? Maybe an older Thunderbird version used that format? Any ideas? Thanks!!
Priloženi snimci ekrana

Izmjenjeno od strane egeier

All Replies (5)

more options
I tried to import

Please explain in detail what that means.

The format of the mail files hasn't changed.

more options

After I setup Thunderbird with a email address, I simply replaced the new default Inbox file with the old one in the location I stated. That method ok? Any idea of the scrambled text?

more options

That should work. You may need to rebuild the index file for Inbox. Right-click Inbox - Properties - Repair Folder

The 'scrambled text' is a JPG picture attached to one of the messages.

more options

I did the Repair Folder option; didn't help.

Yeah that picture shows part of a NEW email and then I think the OLD emails in the scrambled text that goes on for the remaining of the file.

more options
the scrambled text that goes on for the remaining of the file.

That would indicate there are no further messages, just the JPG attachment.