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Cannot add outlook to Thunderbird - incorrect password when it isn't

  • Nema odgovora
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neverjunkme
neverjunkme
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I had to reset the password for my Outlook account and now whenever I try to use it for Thunderbird I get an authentication pop-up that tells me either the userid or password are wrong. I have verified (using webmail) that the userid and password are correct. I have tried deleting the Outlook account on Thunderbird and now cannot re-add it because of the same password (supposedly) incorrect issue. I have rebooted the Windows 10 laptop and tried to add the Outlook account again - still no success.

Don't really want to delete/re-install Thunderbird as I have a number of email accounts set up and I am not convinced that re-installing would fix the problem.

Comments/Thoughts? Thanks, Tony

I had to reset the password for my Outlook account and now whenever I try to use it for Thunderbird I get an authentication pop-up that tells me either the userid or password are wrong. I have verified (using webmail) that the userid and password are correct. I have tried deleting the Outlook account on Thunderbird and now cannot re-add it because of the same password (supposedly) incorrect issue. I have rebooted the Windows 10 laptop and tried to add the Outlook account again - still no success. Don't really want to delete/re-install Thunderbird as I have a number of email accounts set up and I am not convinced that re-installing would fix the problem. Comments/Thoughts? Thanks, Tony

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