Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I have downloaded the new version 25 times and it still saying i need to update please help

  • 2 odgovori
  • 21 ima ovaj problem
  • 310 views
  • Posljednji odgovor poslao neicey

more options

I am having trouble with banking and paypal who say i need to update my browser went to firefox feedback and the screen said i need to update . I am going mad and do not want to use chrome or internet explorer I have been quite happy with firefox pleasse help me

I am having trouble with banking and paypal who say i need to update my browser went to firefox feedback and the screen said i need to update . I am going mad and do not want to use chrome or internet explorer I have been quite happy with firefox pleasse help me

Izabrano rješenje

Your User Agent shows that you have Firefox 3.6.3 installed. Some Add-ons can cause an incorrect User Agent to show. In strongly suspect BLNGBAR as shown in your User Agent (click "More System Details" to the right of your original question, scroll to the bottom to see your User Agent):

  • Mozilla/5.0 (Windows; U; Windows NT 6.1; en-GB; rv:1.9.2.3) Gecko/20100401 Firefox/3.6.3 BLNGBAR

BLNGBAR may be this: http://blingee.com/plus
Uninstall it if you have it

After that is uninstalled, follow the directions in this article to reset your User Agent:

What is a User Agent: http://en.wikipedia.org/wiki/User_Agent


If this reply solves your problem, please click "Solved It" next to this reply when signed-in to the forum.



Not related to your question, but...

You may need to update some plug-ins. Check your plug-ins and update as necessary:

Pročitajte ovaj odgovor sa objašnjenjem 👍 1

All Replies (2)

more options

Odabrano rješenje

Your User Agent shows that you have Firefox 3.6.3 installed. Some Add-ons can cause an incorrect User Agent to show. In strongly suspect BLNGBAR as shown in your User Agent (click "More System Details" to the right of your original question, scroll to the bottom to see your User Agent):

  • Mozilla/5.0 (Windows; U; Windows NT 6.1; en-GB; rv:1.9.2.3) Gecko/20100401 Firefox/3.6.3 BLNGBAR

BLNGBAR may be this: http://blingee.com/plus
Uninstall it if you have it

After that is uninstalled, follow the directions in this article to reset your User Agent:

What is a User Agent: http://en.wikipedia.org/wiki/User_Agent


If this reply solves your problem, please click "Solved It" next to this reply when signed-in to the forum.



Not related to your question, but...

You may need to update some plug-ins. Check your plug-ins and update as necessary:

Izmjenjeno od strane SafeBrowser

more options

Thank you so much I love you! changed user agent thingymebob and it finally worked! xxxxxxxxxxxxxxxxxxxxxx