Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Highlights shows 404 screens for my own website. How to debug?

  • 5 replies
  • 1 has this problem
  • 1 view
  • Last reply by FredMcD

more options

Anyhow, I have a website and I recently moved it to a new server I'm managing myself. Since then, when it shows in Highlights (Éléments clés) on my firefox home page, it shows the Server's 404 page. It baffles me that it's not even WordPress' 404 page -- normal users sees a branded 404 page when they hit one. This one is VestaCP's.

I was wondering how I could start debugging this. I attached a picture of what I mean below.

Cheers, Karine.

Anyhow, I have a website and I recently moved it to a new server I'm managing myself. Since then, when it shows in Highlights (Éléments clés) on my firefox home page, it shows the Server's 404 page. It baffles me that it's not even WordPress' 404 page -- normal users sees a branded 404 page when they hit one. This one is VestaCP's. I was wondering how I could start debugging this. I attached a picture of what I mean below. Cheers, Karine.
Attached screenshots

Chosen solution

Sometimes this type of problem is a certificate issue, or your protection programs.

Read this answer in context 👍 0

All Replies (5)

more options
more options

The website is https://www.lessence-ciel.com. It goes through Cloudflare, but so do all my other sites. I have a development environment at dev.lessence-ciel.com too but it serves a password page if you go. It still only shows as a 404 from the firefox highlights, though. IIRC (it's been a couple months...), before we moved the sites, it used to show the password screen.

The biggest difference between this site and the others I manage is that this one is on a VestaCP server, which is what serves that very specific 404 screen. It must be a server issue, I just don't know what to look for and I figured if I could debug how Firefox does its "screenshots" it'd point me into the right direction.

more options

I had no problem with; https://www.lessence-ciel.com Note: switching to English does not translate the whole page.

Did you check out my post that said: There is security software like

more options

The website isn't translated as a whole presently ahaha

And yes the website works. I know that. This isn't the problem.

I fail to see how what you suggested was relevant to my problem, and this is strengthened by your last response just checking whether the site works or not. It does work. My question is related to the firefox highlights: why is it showing a server 404? What is Firefox, as a browser, is doing, to be "prevented" by my server to pull images for its highlights?

more options

Chosen Solution

Sometimes this type of problem is a certificate issue, or your protection programs.