Tor browser will not open in last two days due to error message asserting lack of appropriate permissions-Have full control
How do I fix Tor Browser file version 78.10.0.7792 in Windows 10 will not open due to apparent lack of appropriate permissions, "Windows cannot access the specified device, path, or filer. You may not have the appropriate permissions to access the item." I have already tried reinstalling, checking permissions (am administrator with Full Control), checking & trying suggested fixes for the error message on Microsoft and scanning my computer with Malwarebytes. The latter detected and quarantined a number of files. The problem happened after I opened Norton 360 VPN and then opened the Tor browser. It hung up on the first site visited (?), so I closed Tor browser and the Norton VPN. That's when I first ran Malwarebytes. Thereafter, I always get the same error message, no matter how many times I have deleted and reinstalled the Tor Browser. The last time someone asked this question, it was archived without a solution. Can anyone help?
All Replies (6)
The Tor browser works well on my win10 o.s.
But what i do not use is all that extra stuff like MalwareB, VPN's, etc...
So i think that Tor is not the issue but the symptom.
What you can try as a test is to temporarily disable everything that is launching with windows:
Open Task Manager > Start up tab > disable all that is enable (except mouse and kb driver)
Then reboot and retry the Tor.
If it works, then you have found where the problem is.
Boot the computer in Windows Safe mode with network support to see if that has effect in case security software is causing problems.
In Safe mode it allowed the Tor Connect screen to appear, but when I clicked on Connect, nothing happened. I also made sure that the Tor browser (Tor Browser\Browser\firefox.exe) was set as allow always in both of my security programs; Malwarebytes & Norton 360. I still receive the identical error message.
sure lou.
but in order to drill down as to what the possible cause may be, you need to take it a step further.
my suggestion is to temporarily start windows in a clean state, whereas you can see how tor behaves in this windows mode.
so there are 2 ways to evaluate this issue:
1) start windows in safe mode w/networking. then play with tor and see if it does or does not function.
2) you could simply temporarily disable everything that is starting in windows normal mode. then reboot and test tor.
if any of the above does permit tor to function as expected, then you have found where the problem is.
I ran my computer in safe mode again, before I read your response, and when the connect/configure screen came up I configured it to run with the 2nd bridge. It worked this time. However, what does that tell me that the problem is?
A bridge?
When a bridge is utilized, then it means there is an application on your system that has ownership of the main network adapter, and now Tor has to be bridge to it.
But in an ideal situation, windows would be in control of the network connection and applications like Tor can simply use it.
As far as what we can suggest for you to do next, is beyond are understanding. Ideally, your system should be 100% windows and using windows anti-virals and firewalls. But people get bamboozled into installing additional applications that supersede those of windows.
So when people install anti-viral applications and allow them to function "at-will", then they will end up taking control of your system.
For now, if you got Tor to function, then begin enjoying it and life. :-)