Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

suddenly not loading up AOL

  • 1 reply
  • 1 has this problem
  • 1 view
  • Last reply by FredMcD

more options

I check ON my email in AOL through Firefox. I have a doctor's appointment, then stop st the pharmacy. After that home again. When I fire up Firefox to go back into AOL, nothing happening. I download the updated Firefox just in case. Still Nuttin" Why won't AOL load back up in Firefox I need Firefox not AOL Gold which I hate. AOL in Firefox is so much better plus many other available features in Firefox.

I check ON my email in AOL through Firefox. I have a doctor's appointment, then stop st the pharmacy. After that home again. When I fire up Firefox to go back into AOL, nothing happening. I download the updated Firefox just in case. Still Nuttin" Why won't AOL load back up in Firefox I need Firefox not AOL Gold which I hate. AOL in Firefox is so much better plus many other available features in Firefox.

All Replies (1)

more options

Are you able to connect to other websites?

Make sure you are not blocking content.

Diagnose Firefox issues using Troubleshoot(Safe) Mode {web link}

A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?


https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop


Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.