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Issue with Ultimate Addon Image Gallery Loading in Mozilla Browser

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I am encountering an issue with the Ultimate Addon Image Gallery when viewed in the Mozilla browser. On the user's first visit to the page, the image gallery fails to load promptly, often taking a long time to display. During this delay, a black screen appears instead of the intended images, and the images do not retain their original sizes.

This issue is specific to the Mozilla browser and impacts the user experience. I would greatly appreciate any guidance or troubleshootinghttps://globalstep.com/art-page-revised-v6-33/

I am encountering an issue with the Ultimate Addon Image Gallery when viewed in the Mozilla browser. On the user's first visit to the page, the image gallery fails to load promptly, often taking a long time to display. During this delay, a black screen appears instead of the intended images, and the images do not retain their original sizes. This issue is specific to the Mozilla browser and impacts the user experience. I would greatly appreciate any guidance or troubleshooting[http://example.com https://globalstep.com/art-page-revised-v6-33/]
Attached screenshots

All Replies (4)

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Is this a addon?

Helpful?

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yes i have used ultimate addon for elementor plugin

Helpful?

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Provide a link to the add-on in the Mozilla store or website. What OS? What version of Firefox? Then provide steps to replicate your issue.

Helpful?

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So this doesn't appear to be something from the Mozilla store. https://ultimateelementor.com/ Does the browser work without this add-on? Looks like you will need to contact their support. https://ultimateelementor.com/contact/

Helpful?

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