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The Downloads window will not open. How can I fix it?

  • 5 replies
  • 2 have this problem
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  • Last reply by cor-el

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I have been using Firefox without problem since April 14, 2011. In the last few days, the Tools>Downloads (cmd-J) stopped working. My downloaded files are in the downloads directory found at username/downloads, but neither the keyboard shortcut nor going to Tools>Downloads will work.

I have reinstalled 4.0.1 and deleted the plist file from my Library/Firefox directory.

Any suggestions?

I have been using Firefox without problem since April 14, 2011. In the last few days, the Tools>Downloads (cmd-J) stopped working. My downloaded files are in the downloads directory found at ''username''/downloads, but neither the keyboard shortcut nor going to Tools>Downloads will work. I have reinstalled 4.0.1 and deleted the plist file from my Library/Firefox directory. Any suggestions?

All Replies (5)

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Thanks for the suggestion cor-el, but that didn't work. Any other ideas?

Modified by amumma

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Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).

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Cor-ell. No-go. I started in safe mode, but I still cannot get the downloads to work properly.... Thank you!

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Are there any messages in the Tools > Error Console about this?


Create a new profile as a test to check if your current profile is causing the problems.

See:

If that new profile works then you can transfer some files from the old profile to that new profile (be careful not to copy corrupted files)

See: