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Ten copies of each deleted e-mail are clogging my Deleted folder in Thunderbird. Why?

  • 16 odpovědí
  • 1 má tento problém
  • 2 zobrazení
  • Poslední odpověď od DonH8888

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I could no longer delete any e-mails as the Deleted Folder was full and this is why.

I could no longer delete any e-mails as the Deleted Folder was full and this is why.

Zvolené řešení

My original question was "Why". I now add "Will it happen again" and "How do I stop it", but at least I now know to look for it and manually delete whn necessary. So I suppose I'll mark this as solved. Thanks for your time.

Přečíst dotaz v kontextu 👍 0

Všechny odpovědi (16)

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How did you determine the Deleted Folder was full?

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1) I tried to delete some e-mails and received the message "Deleted folder is full - compact folder or delete some content". 2) Deleted folder was showing 64k content 3) On opening the Deleted folder I could see tens of duplicates for every e-mail OK?

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What happens when you right click on 'Deleted' folder and select 'Empty Deleted'

Please confirm this is a POP mail account.

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I'd prefer not to use "Empty Deleted" as occasionally I refer to e-mails I've deleted. I generally keep e-mails in Deleted for about a month before deleting. I deleted most of the multiple e-mails by using Shift and Page Down and delete. It is a POP account. Thanks

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What is the size of your Trash folder?

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Properties shows 4445 files and 279MB I saw that there was a Repair Folder button under Properties. I clicked it and said OK but there was no change in the number of files or the size of the folder.

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I don't understand what '4445 files' means. Can you post a screenshot? http://support.mozilla.org/en-US/kb/how-do-i-create-screenshot-my-problem

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Deleted folder properties below. Number of messages, not number of files. Sorry

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Is the number of messages identical to what you see in the thread pane when Trash is selected in the folder pane?

Have you tried compacting Trash (or Deleted)? Right-click the folder - Compact

Compacting is done automatically when you do an 'Empty Trash'.

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Same number in Thread as in Properties of |Deleted. The Deleted folder has been compacted.

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And what is the result?

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It did not alter the number of copies of deleted e-mails showing.


I have now deleted all of July's multiple e-mails and I am left with:- 8 copies of each e-mail on the 1st August 4 copies of each from 2nd to 18th 2 copies of each from 18 to 28th 1 copy of each since then

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Do you still get the "Deleted folder is full" error upon deleting messages?

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No. Not since deleting so many e-mails on 3rd September

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Good. Is there still a problem then?

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Zvolené řešení

My original question was "Why". I now add "Will it happen again" and "How do I stop it", but at least I now know to look for it and manually delete whn necessary. So I suppose I'll mark this as solved. Thanks for your time.