Prohledat stránky podpory

Vyhněte se podvodům. Za účelem poskytnutí podpory vás nikdy nežádáme, abyste zavolali nebo poslali SMS na nějaké telefonní číslo nebo abyste sdělili své osobní údaje. Jakékoliv podezřelé chování nám prosím nahlaste pomocí odkazu „Nahlásit zneužití“.

Zjistit více

Thunderbird is already running, but is not responding. The old Thunderbird process must be closed to open a new window." I don't have Thunderbird on my laptop!

  • 1 odpověď
  • 1 má tento problém
  • 1 zobrazení
  • Poslední odpověď od Matt

more options

I'm trying to install Thunderbird on my new laptop and I keep getting this message. There is no "old Thunderbird." I've purged all cookies. There is no program labeled Mozilla or Thunderbird on my computer. I used Thunderbird on my old laptop, but if I can't find a solution quick-time, I'll go with another mail program. Please help!

I'm trying to install Thunderbird on my new laptop and I keep getting this message. There is no "old Thunderbird." I've purged all cookies. There is no program labeled Mozilla or Thunderbird on my computer. I used Thunderbird on my old laptop, but if I can't find a solution quick-time, I'll go with another mail program. Please help!

Všechny odpovědi (1)

more options

you might not have done installing, but obviously there is a process running, probably part of a failed install. Did you try rebooting to clear the memory of failed applications. It is usually a quick fix for this sort of error.