Prohledat stránky podpory

Vyhněte se podvodům. Za účelem poskytnutí podpory vás nikdy nežádáme, abyste zavolali nebo poslali SMS na nějaké telefonní číslo nebo abyste sdělili své osobní údaje. Jakékoliv podezřelé chování nám prosím nahlaste pomocí odkazu „Nahlásit zneužití“.

Zjistit více

Trying to set up account

  • 3 odpovědi
  • 1 má tento problém
  • 10 zobrazení
  • Poslední odpověď od jnugent8

more options

My ISP is @tampabay.rr.com. When I attempt to set up Thunderbird manually (because the auto detect populates different information for the ISP other than .tampabay.rr.com) the system does not recognize the ISP name and auto detect settings. I've contacted the ISP. Their response is that it's a known Thunderbird issue.

My ISP is @tampabay.rr.com. When I attempt to set up Thunderbird manually (because the auto detect populates different information for the ISP other than .tampabay.rr.com) the system does not recognize the ISP name and auto detect settings. I've contacted the ISP. Their response is that it's a known Thunderbird issue.

Zvolené řešení

Click Manual config. in the account setup window and try these settings:

mail.brighthouse.com on 993, SSL/TLS, for the incoming IMAP, 587, STARTTLS for the outgoing SMTP; authentication = normal password, User Name = email address.

https://www.spectrum.net/support/internet/spectrum-email-server-settings/

If that doesn't work, try the same settings with mail.twc.com instead of mail.brighthouse.com.

Přečíst dotaz v kontextu 👍 0

Všechny odpovědi (3)

more options

Zvolené řešení

Click Manual config. in the account setup window and try these settings:

mail.brighthouse.com on 993, SSL/TLS, for the incoming IMAP, 587, STARTTLS for the outgoing SMTP; authentication = normal password, User Name = email address.

https://www.spectrum.net/support/internet/spectrum-email-server-settings/

If that doesn't work, try the same settings with mail.twc.com instead of mail.brighthouse.com.

more options

I'm trying to set up on a laptop. On both suggestions, the retest is successful and "Done" becomes available, BUT the error unable to log in at the server probably wrong ... (everything)

more options

It didn't work earlier in the day, but I tried again and the "Done" was successful this time with mail.brighthouse.com