Unable to access my bank
As of first of the year I am unable to access my bank, have made no changes that I know of. The bank tried to access for me and said my security is fighting there security. What do I do????
As of first of the year I am unable to access my bank, have made no changes that I know of. The bank tried to access for me and said my security is fighting there security. What do I do????
Všechny odpovědi (1)
Clear the cache and cookies only from websites that cause problems.
"Clear the Cache":
- Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"
"Remove Cookies" from sites causing problems:
- Firefox/Tools > Options > Privacy > Cookies: "Show Cookies"
Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).
- Do NOT click the Reset button on the Safe Mode start window.
- https://support.mozilla.org/kb/Safe+Mode
- https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes
Which security software (firewall, anti-virus) do you have?
Boot the computer in Windows Safe Mode with network support (press F8 on the boot screen) as a test to see if that helps.