Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Læs mere

Newspaper website screwed up in 103.0.1

more options

The Washington Post website now loads in its mobile (rather than desktop/Windows) configuration. This didn't happen before the update to 103.0.1; it doesn't happen on my other computer, which is still running 103; and it doesn't happen on Chrome.

Until this is fixed, I'd like to roll back to 103, but I don't see how to do that. The "Install an older version" help page ([url]https://support.mozilla.org/en-US/kb/install-older-version-firefox/url) offers only v. 102, and the long list of previous versions ([url]https://ftp.mozilla.org/pub/firefox/releases//url) stops at v. 99.

Thanks!

The Washington Post website now loads in its mobile (rather than desktop/Windows) configuration. This didn't happen before the update to 103.0.1; it doesn't happen on my other computer, which is still running 103; and it doesn't happen on Chrome. Until this is fixed, I'd like to roll back to 103, but I don't see how to do that. The "Install an older version" help page ([url]https://support.mozilla.org/en-US/kb/install-older-version-firefox[/url]) offers only v. 102, and the long list of previous versions ([url]https://ftp.mozilla.org/pub/firefox/releases/[/url]) stops at v. 99. Thanks!

Ændret af BlebNevus1015 den

Valgt løsning

What if you zoom out: hold down the Ctrl key and tap - several times. Does the page flip back to desktop format once there is more perceived resolution?

Any difference if you delete your cookies for the site (details below the line)? Note that you will need to sign in again after that.

I don't know if it was noticeable on your system, but Firefox 103 now applies the Windows "Make text bigger" setting as a zoom multiplier (Release Notes). If this is creating problems with things being too large in your Firefox, ask us for suggestions on that.


Cache and Cookies: When you have a problem with one particular site, a good "first thing to try" is clearing your Firefox cache and deleting your saved cookies for the site.

(1) Clear Firefox's Cache

See: How to clear the Firefox cache (only select Cached web content, don't clear all cookies and site data)

If you have a large hard drive, this might take a few minutes.

(2) Remove the site's cookies (save any pending work first). While viewing a page on the site, click the lock icon at the left end of the address bar. After a moment, a "Clear Cookies and Site Data" button should appear at the bottom. Go ahead and click that. Firefox will ask you to confirm; go ahead and confirm.

Then try reloading the page. Does that help?

Læs dette svar i sammenhæng 👍 1

Alle svar (10)

more options

You just have to click around more on the ftp site. ;-) https://ftp.mozilla.org/pub/firefox/candidates/103.0-candidates/build1/win64/en-US/

more options

Thanks for this reply. That worked. But this is weird: The problem with the Wash Post site persists even now that I've confirmed I'm back on v. 103. (And, yes, I signed out and then back into my WP account.) If the issue *isn't* with 103.0.1, which implies that it only coincidentally appeared right after I upgraded to that release, then why am I not experiencing it on my other computer (still running 103) or on a different browser?

more options

Ændret af jonzn4SUSE den

more options

Yup. Same thing happens in Safe Mode -- again, only on this computer and only in Firefox.

more options

How about under a different windows account?

more options

I don't sign into Windows and don't think I have an account (let alone a second one I could switch to). But, as I say, this isn't happening (yet) on my other (Windows) computer. I'm afraid to update to Firefox 103.0.1 on that computer for fear it'll start happening there, too.

more options

You wouldn't happen to be in Tablet Mode?

more options

I don't even know how I'd go about switching to that mode - and couldn't figure out how to do so just now when I looked. Seems unlikely that it would have enabled itself ... and I'm not seeing anything odd on websites other than Wash Post's.

more options

Valgt løsning

What if you zoom out: hold down the Ctrl key and tap - several times. Does the page flip back to desktop format once there is more perceived resolution?

Any difference if you delete your cookies for the site (details below the line)? Note that you will need to sign in again after that.

I don't know if it was noticeable on your system, but Firefox 103 now applies the Windows "Make text bigger" setting as a zoom multiplier (Release Notes). If this is creating problems with things being too large in your Firefox, ask us for suggestions on that.


Cache and Cookies: When you have a problem with one particular site, a good "first thing to try" is clearing your Firefox cache and deleting your saved cookies for the site.

(1) Clear Firefox's Cache

See: How to clear the Firefox cache (only select Cached web content, don't clear all cookies and site data)

If you have a large hard drive, this might take a few minutes.

(2) Remove the site's cookies (save any pending work first). While viewing a page on the site, click the lock icon at the left end of the address bar. After a moment, a "Clear Cookies and Site Data" button should appear at the bottom. Go ahead and click that. Firefox will ask you to confirm; go ahead and confirm.

Then try reloading the page. Does that help?

more options

jscher2000 - I'll be damned! Zooming out actually did switch the page from mobile back to desktop format. Thanks!