Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Læs mere

Missing emails

  • 3 svar
  • 0 har dette problem
  • 1 visning
  • Seneste svar af david

more options

I recently changed hosting company for my email address. When I put the new server settings (IMAP) into Thunderbird, it happily showed me the new emails, but all my messages from the previous server suddenly disappeared. Are they really gone, or are they stored somewhere?

I recently changed hosting company for my email address. When I put the new server settings (IMAP) into Thunderbird, it happily showed me the new emails, but all my messages from the previous server suddenly disappeared. Are they really gone, or are they stored somewhere?

Alle svar (3)

more options

Did you make the change by overtyping the new server info over the old server info? If so, the new account would have deleted any messages in its first sync, as those messages are not on the new host's server.

more options

I'm afraid that's exactly what I did. So does that mean they're gone for good? I thought maybe they might be archived somewhere on my system.

more options

My guess is they're gone.