Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Læs mere

Lost all my saved passwords and Bookmarks and Sync did not help

  • Ingen svar
  • 0 har dette problem
more options

I had recently reset my laptop which removed all apps including firefox. All my passwords were saved in Firefox and I had no backup. After reset, when I reinstalled firefox and signed in. To my surprise, all my passwords and bookmarks were gone. I thought I'll get them after synchronization but nothing. That will be a big issue for me, can anyone help me get atleast my passwords back?

I had recently reset my laptop which removed all apps including firefox. All my passwords were saved in Firefox and I had no backup. After reset, when I reinstalled firefox and signed in. To my surprise, all my passwords and bookmarks were gone. I thought I'll get them after synchronization but nothing. That will be a big issue for me, can anyone help me get atleast my passwords back?

Du skal logge ind på din konto for at svare på et indlæg. Start et nyt spørgsmål, hvis du ikke har en konto endnu.