• Løst

My entire phone got hacked by third party. Illegal activities and malware took place in my Android phone. I couldn't find my phone and someone access to my account.

Today Google manage to find out that third party G Suites hacking my phone and impersonating. They hijacked the Google play and itook control of it.

Stillet af Rocky Neythen Neythen for 1 dag siden

Besvaret af Rocky Neythen Neythen for 1 dag siden

  • Løst

Problem when printing from firefox browser on Android.

Hello, After Firefox removed about:config option from Beta and Night, can you tell me how to remove Header and Footer when I print documents. I don't want to include URL,… (læs mere)

Hello, After Firefox removed about:config option from Beta and Night, can you tell me how to remove Header and Footer when I print documents. I don't want to include URL,dates, times etc. but a clean document or file?

Stillet af DDimitrov for 2 dage siden

Besvaret af TyDraniu for 2 dage siden

  • Løst

Firefox on Android does not sync

Yes i tapped sync and on my mac's firefox, the android device is not even shown .. i can see my windows firefox there and see open tabs from there but not from android w… (læs mere)

Yes i tapped sync and on my mac's firefox, the android device is not even shown .. i can see my windows firefox there and see open tabs from there but not from android

why doens't android firefox sync ?

Stillet af primski for 2 uger siden

Besvaret af primski for 2 uger siden

  • Løst

Firefox android cannot access about:config page - no antimalware or such

Firefox Android on an older Sony Xperia Android Tab (2016) still receiving Firefox updates, would you believe it, cannot access about:config page -- and yes it's about:co… (læs mere)

Firefox Android on an older Sony Xperia Android Tab (2016) still receiving Firefox updates, would you believe it, cannot access about:config page -- and yes it's about:config I'm attempting to access. Firefox adress bar icon displays site warning and freezes the page load whatever setting i try in Firefox settings.

No antimalware or such nonsense used on the device, just as fake in protecting my privacy as (foreign) gov.-sponsored whitelabel antimalware and privacy search engines -- remembering the recent Bing API-blackout that displayed a Bing search engine error message in all of the so called's etc etc

I'm not logged in on the device, as in not syncing an access all home living room device in any way. I don't need a breadcrum trail of other users leading to my accounts.

So what am I after? I don't want a stored cache of recently visited pages that apparently hog the limited memory and I want to limit the amount of 'recently visited pages'-cache stored in Firefox on Android. I want Firefox to be *pristine (beyond the moniker settings available as 'clear all' at Firefox close) each time a user picks up the tab. So, there's one or two settings under about:config limiting the recently visited pages cache to the latest visited only after closing Firefox -- lowest setting available (?) is 0, but hey, that's life.

Stillet af psbh for for 1 måned siden

Besvaret af Paul for for 1 måned siden

  • Løst

Websites on Firefox Android tell to "enable java." Can't find on 'Settings' menu or Extensions.

Several websites I've visited on my Firefox-Android browser generate a popup message that requires me to "enable java script" if I want to gain access. All FAQ I've sear… (læs mere)

Several websites I've visited on my Firefox-Android browser generate a popup message that requires me to "enable java script" if I want to gain access. All FAQ I've searched so far says that Firefox enables Java by default. When I navigate to 'site settings' on the Android app settings menu there are no adjustments one can make at all. So . . . (1) Is Java enabled by default on the Firefox Android browser, and (2) Would any kind soul who knows what's wrong clue me in, regardless? Much thanks in advance!

Stillet af Daniel DiMuzio for for 2 måneder siden

Besvaret af jscher2000 - Support Volunteer for for 2 måneder siden

  • Løst

Playing video on bilibili can't use hardware decoder

I just need how to make use of the hardware decoder on bilibili.com when I watching videos by Firefox android I have tried to solve this problem by using AI,but I have f… (læs mere)

I just need how to make use of the hardware decoder on bilibili.com when I watching videos by Firefox android

I have tried to solve this problem by using AI,but I have followed the steps given by Deepseek, I have made sure my device are support HEVC and AVC hardware decoding (Snapdragon 870), I also tried to switch my UA to Safari 18, MacOS X, it couldn't help either,but I do the same steps on Edge Canary it works. It bothered me a lot,every time I switched the quality options to 8k,the video playback becomes very According to edge://gpu, I'm very sure 8k video hardware decoding is available on my device. Thank you weather you can or cannot solve my problem.

(Sorry about my poor English, I'm still studying it in school)

Stillet af withoutnames773 for 1 uge siden

Besvaret af withoutnames773 for 1 uge siden

  • Løst

YouTube wants me to leave Firefox

I just updated Firefox to version 135.0 on my mobile and now I get this really annoying thing: Everytime I open a tab to go on the YouTube website, it asks me if I want … (læs mere)

I just updated Firefox to version 135.0 on my mobile and now I get this really annoying thing:

Everytime I open a tab to go on the YouTube website, it asks me if I want to leave Firefox and use the YouTube app. Every single time. And it even launched it once without asking me.

I don't want to use the YouTube app, how can I make this stop?

Have a good day!

Stillet af Nils for 1 uge siden

Besvaret af chandu sharma for 1 uge siden

  • Løst

Button to disable "Thought-provoking stories" (Pocket?) missing

Hi, I want to disable the "Thought-provoking stories" shortcuts from the home / new tab page on Android. Following the other forum posts and https://support.mozilla.org/… (læs mere)

Hi, I want to disable the "Thought-provoking stories" shortcuts from the home / new tab page on Android.

Following the other forum posts and https://support.mozilla.org/en-US/kb/hide-pocket-recommendations-firefox there should be a switch for "Thought-provoking stories" under Settings - Homepage - Shortcuts, but I don't see it. What can I do? Thank you for your help.


130.0 (Build #2016041319), hg-b73ccdf1f861+ GV: 130.0-20240829075237 AS: 130.0

Stillet af alx.schlueter for for 5 måneder siden

Besvaret af alx.schlueter for for 5 måneder siden

  • Løst

Firefox keeps crashing

I'm getting a lot of crashes lately. I've restarted my phone, force closed Firefox and deleted the cache. Didn't fix it unfortunately. Firefox Android Mobile 134.0.2 (Bu… (læs mere)

I'm getting a lot of crashes lately. I've restarted my phone, force closed Firefox and deleted the cache. Didn't fix it unfortunately. Firefox Android Mobile 134.0.2 (Build #2016068999)

Here is the error: 95dfeae4-16a9-45bd-8474-02ede37eb9dc java.lang.RuntimeException: java.lang.reflect.InvocationTargetException


java.lang.RuntimeException: java.lang.reflect.InvocationTargetException at com.android.internal.os.RuntimeInit$MethodAndArgsCaller.run(RuntimeInit.java:598) at com.android.internal.os.ZygoteInit.main(ZygoteInit.java:1103) Caused by: java.lang.reflect.InvocationTargetException at java.lang.reflect.Method.invoke(Native Method) at com.android.internal.os.RuntimeInit$MethodAndArgsCaller.run(RuntimeInit.java:588) ... 1 more Caused by: mozilla.components.support.base.android.UnboundHandlerException: You must bind the NotificationPermissionHandler to an activity at mozilla.components.support.base.android.NotificationsDelegate.requestNotificationPermission(NotificationsDelegate.kt:125) at mozilla.components.support.base.android.NotificationsDelegate.notify$default(NotificationsDelegate.kt:75) at org.mozilla.fenix.FenixApplication$initializeWebExtensionSupport$2.invoke(FenixApplication.kt:543) at mozilla.components.browser.engine.gecko.GeckoEngine$registerWebExtensionDelegate$promptDelegate$1.onUpdatePrompt(GeckoEngine.kt:63) at org.mozilla.geckoview.WebExtensionController.updatePrompt(WebExtensionController.java:75) at org.mozilla.geckoview.WebExtensionController.handleMessage(WebExtensionController.java:26) at org.mozilla.geckoview.WebExtensionController$Internals.handleMessage(WebExtensionController.java:4) at org.mozilla.gecko.EventDispatcher$3.run(EventDispatcher.java:13) at android.os.Handler.handleCallback(Handler.java:958) at android.os.Handler.dispatchMessage(Handler.java:99) at android.os.Looper.loopOnce(Looper.java:230) at android.os.Looper.loop(Looper.java:319) at android.app.ActivityThread.main(ActivityThread.java:9063) ... 3 more

Stillet af Furkan Eryilmaz for 2 uger siden

Besvaret af Furkan Eryilmaz for 1 uge siden

  • Løst

Unexpected behaviour in other apps

Hi all.. I find that other apps regularly prompt me to "unlock Firefox" when I get to a point in them that requires keyboard input. I attach a screenshot of the problem, … (læs mere)

Hi all.. I find that other apps regularly prompt me to "unlock Firefox" when I get to a point in them that requires keyboard input. I attach a screenshot of the problem, one in Bluemail and one in MS Excel. I am unable to remove the prompt - by a long press or short - until I type some characters, often a number of characters. Then the prompt disappears. The keyboard is SwiftKey, and I have asked them but they say it's not them. Any suggestions welcome. Thanks in advance. P

Stillet af frenches2 for 2 uger siden

Besvaret af jscher2000 - Support Volunteer for 2 uger siden

  • Låst

Catch hacker

I recently have had someone that downloaded an app from Play store and connected their phone to mine believe it's called companion how do I see and track any other device… (læs mere)

I recently have had someone that downloaded an app from Play store and connected their phone to mine believe it's called companion how do I see and track any other device that's been connected to mine besides going to the Google account

Stillet af JR Franco for 2 uger siden

  • Løst

Voice search in android

The sound input icon prevents me from typing the site name. I do not use voice input, much less use Google. The input field is small and it is not convenient to edit the … (læs mere)

The sound input icon prevents me from typing the site name. I do not use voice input, much less use Google. The input field is small and it is not convenient to edit the name of the site where you are going to go and then voice input is distracting.

Stillet af hdaha for 2 uger siden

Besvaret af TyDraniu for 2 uger siden

  • Løst

Firefox Android Beta - Downloading PDFs

Now it's completely impossible to open PDFs outside Firefox, as I could do until the last couple of beta versions. This trend is going on since a few years ago, from bad… (læs mere)

Now it's completely impossible to open PDFs outside Firefox, as I could do until the last couple of beta versions.

This trend is going on since a few years ago, from bad to worst. The whole design of the PDFs download process is bad. PDFs should be treated by FF as any other file: download and open with the system default PDF viewer. Imposing Firefox's internal PDF viewer as mandatory for downloaded PDFs is nonsense.

Stillet af pp.luca for for 2 måneder siden

Besvaret af TyDraniu for 4 uger siden

  • Løst

Android app suddenly refuses to play any videos

As explained in the title. On my Galaxy A15, i tested the browser version of Reddit, Youtube, Behance, Instagram and even 4chan. All give the videos as corrupted or stuck… (læs mere)

As explained in the title. On my Galaxy A15, i tested the browser version of Reddit, Youtube, Behance, Instagram and even 4chan. All give the videos as corrupted or stuck on loading.

I already tried cleaning Cookies and site data, the history, already tried disabling all the add-ons, already checked for updates and reinstalling the app. I tested the same websites listed above on Opera and they worked perfectly. Please tell me if there is anything else i should try

Stillet af Tallium 81 for 2 uger siden

Besvaret af Tallium 81 for 2 uger siden

  • Løst

Galaxy Tab A8

I have tried to synchronize my A8 across devices, but not having any luck. I have signed out, and paired numerous times, but now it is saying it has never sync'ed. All … (læs mere)

I have tried to synchronize my A8 across devices, but not having any luck.

I have signed out, and paired numerous times, but now it is saying it has never sync'ed.

All other devices are working fine.

Stillet af Diane L for 2 uger siden

Besvaret af Diane L for 2 uger siden