Hilfe durchsuchen

Vorsicht vor Support-Betrug: Wir fordern Sie niemals auf, eine Telefonnummer anzurufen, eine SMS an eine Telefonnummer zu senden oder persönliche Daten preiszugeben. Bitte melden Sie verdächtige Aktivitäten über die Funktion „Missbrauch melden“.

Weitere Informationen

Thunderbird 78.12.0 (64-bit) keeps crashing on Mac OS Big Sur 11.4 up to date.

  • 3 Antworten
  • 1 hat dieses Problem
  • 1 Aufruf
  • Letzte Antwort von sfhowes

more options

Thunderbird keeps crashing several times a day. Restarted Thunderbird in save mode, but it still keeps crashing. Can provide Troubleshooting details if I could find a safe email account. Need it badly as I manage several email accounts.

Looking forward to response as soon as possible.

Kind regards. - Einar

Thunderbird keeps crashing several times a day. Restarted Thunderbird in save mode, but it still keeps crashing. Can provide Troubleshooting details if I could find a safe email account. Need it badly as I manage several email accounts. Looking forward to response as soon as possible. Kind regards. - Einar

Alle Antworten (3)

more options

If you can open TB long enough to access Help/Troubleshooting, Crash Reports, post the last few IDs (e.g. bp-.....). If not, look in this folder:

C:\Users\username\AppData\Roaming\Thunderbird\Crash Reports\submitted (Windows)

~/Library/Thunderbird/Crash Reports/submitted (OS X)

Try running OS X in safe mode.

more options

I can. When I opening Troubleshooting Information and select send via email, I need the email address to send to. If I knew the email address I can send full report right away.

Kind regars

Einar

more options

Just post the ID here, e.g. bp-d290881b-263c-49b1-9613-b5....., and we can view the report at

https://crash-stats.mozilla.org/home/product/Thunderbird