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Dalšne informacije

unable to open or view within body of an e mail

  • 3 wótegrona
  • 1 ma toś ten problem
  • 5 naglědow
  • Slědne wótegrono wót Matt

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I can receive e mails but unable to open anything contained within body of e mail. e.g. P & O Cruises will send an e mail advertising cruise but when it says click on open to view - It will not open up. many thanks

I can receive e mails but unable to open anything contained within body of e mail. e.g. P & O Cruises will send an e mail advertising cruise but when it says click on open to view - It will not open up. many thanks

Wšykne wótegrona (3)

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Under Account Settings/Server Settings have you ticked "Automatically download new messages" to get the message body?

Or have you 'Fetch headers only' ticked? This would result in blank emails being received

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Are you viewing messages in plain text or HTML? In case of the former, in the main Thunderbird window, try View (Alt-V) - Message Body As - Original HTML. In HTML view you're not supposed to click 'Open' anywhere to view the body of a message.

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I have closed https://support.mozilla.org/en-US/questions/1485874 as a duplicate of this topic with a referral to https://support.mozilla.org/en-US/kb/hyperlinks-in-messages-not-working for more information on links not working.

This appears to be a hyperlink issue to me.

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Stajśo pšašanje

Musyśo se pla swójogo konta pśizjawiś, aby na pśinoski wótegronił. Pšosym stajśo pšašanje, jolic hyšći njamaśo wužywaŕske konto.