Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox does not play HTML5 audio

more options

My Firefox installation (v33) does not play HMTL5 audio. I am referring to audio (MP3) tracks you can listen from your personal Google Drive. The stream does not start, there is no duration of the track being populated.

- Youtube HTML5 player works fine both for Audio and Video - Tried Incognito mode (no cache and cookies) - Tried rebooting without Add-ons (I use Adblock and other stuff) - Tried restoring Firefox.

None of these helped.

- IE11 and Chrome v38, the browser do stream fine - A clean Firefox (on my VM for example) does stream fine

Any hints?

EDIT: Coud I be affected by this? https://bugzilla.mozilla.org/show_bug.cgi?id=911837

My Firefox installation (v33) does not play HMTL5 audio. I am referring to audio (MP3) tracks you can listen from your personal Google Drive. The stream does not start, there is no duration of the track being populated. - Youtube HTML5 player works fine both for Audio and Video - Tried Incognito mode (no cache and cookies) - Tried rebooting without Add-ons (I use Adblock and other stuff) - Tried restoring Firefox. None of these helped. - IE11 and Chrome v38, the browser do stream fine - A clean Firefox (on my VM for example) does stream fine Any hints? EDIT: Coud I be affected by this? https://bugzilla.mozilla.org/show_bug.cgi?id=911837

olivercervera trɔe

Ŋuɖoɖo si wotia

All Replies (4)

more options

Got a little update.

- Firefox 33 on my VM (Windows 10 TP) does NOT stream. It's a clean profile

- Firefox 22 on my usb stick does stream (I know it's more than a year ago, but... works)

more options

Yes, it just sits instead of auto-playing.

I can't figure out what's going wrong. I can manually start the audio behind the scenes using the web console. Here's how:

  • Select and copy the following line of script:

    document.querySelector("audio").play();
  • Double-click the MP3 to call up the player
  • Press Ctrl+Shift+k to open the web console
  • If necessary, click next to the caret (>>)
  • Paste and press Enter to run the script

At that point, the MP3 should start playing and you can close the web console. Obviously that shouldn't be necessary, but Google's code usually is too complex for me to debug.

more options

Thanks, that works, but just for a track. If I choose another one it will be stuck again. Console keeps throwing this error (when it is stuck). If I paste your script, it will stop.


<title>HTTP method GET is not supported by this URL</title>

HTTP method GET is not supported by this URL

Error 405


This is probably a bug. I have asked friends to play my track with no success, and at work I have the same situation. How can this be reported?

more options

Ɖɔɖɔɖo si wotia

You can file a bug in Mozilla's bug tracking system here: https://bugzilla.mozilla.org/ (See: https://developer.mozilla.org/docs/Mo.../Bug_writing_guidelines)