Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Deleting whole conversation across several folders

  • 1 ŋuɖoɖo
  • 1 masɔmasɔ sia le esi
  • 1 view
  • Nuɖoɖo mlɔetɔ Toad-Hall

more options

Hi

I am trying to configure Thunderbird on my Mac to allow me to delete a whole conversation, including replies/sent messages, when I click 'delete'. I have installed the Conversations add-on and have the tick box entitled 'Toolbar Button' checked, which seems to suggest that if I click 'delete' on a conversation, the whole lot will be deleted, regardless of the folders that each separate message is in.

What I would like to happen is:

- I get an email, it appears in my inbox.

-I reply to it, the sent message is stored in my Sent folder but I can view the whole conversation in a thread

- The conversation continues, with sent messages being saved but appearing as a conversation

(all the above is working fine)

- Then I come to delete the conversation. I want with one click to be able to delete all the messages, including those in the Sent box and elsewhere.

The add-on suggests that it should do this but it isn't working.

Could it be something to do with how I have things configured? Eg how Thunderbird files my Sent items?

I've achieved similar in other Apps, such as Mac Mail and Postbox, by creating a Smart Mailbox that displays the contents of several folders.

Can anyone please help?

Many thanks,

Si

Hi I am trying to configure Thunderbird on my Mac to allow me to delete a whole conversation, including replies/sent messages, when I click 'delete'. I have installed the Conversations add-on and have the tick box entitled 'Toolbar Button' checked, which seems to suggest that if I click 'delete' on a conversation, the whole lot will be deleted, regardless of the folders that each separate message is in. What I would like to happen is: - I get an email, it appears in my inbox. -I reply to it, the sent message is stored in my Sent folder but I can view the whole conversation in a thread - The conversation continues, with sent messages being saved but appearing as a conversation (all the above is working fine) - Then I come to delete the conversation. I want with one click to be able to delete all the messages, including those in the Sent box and elsewhere. The add-on suggests that it should do this but it isn't working. Could it be something to do with how I have things configured? Eg how Thunderbird files my Sent items? I've achieved similar in other Apps, such as Mac Mail and Postbox, by creating a Smart Mailbox that displays the contents of several folders. Can anyone please help? Many thanks, Si

siwithington trɔe

All Replies (1)

more options

Have you tried this.

Right click on email and select 'Open Message in Conversation' A new tab opens showing all the emails both sent and received. click on the 'thread' to left of top highlighted email All emails in thread should now be highlighted and the lower Message Pane now shows two buttons 'Archive' and 'Delete' so youcan click on Delete to remove the lot.