Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

why have i received a message for 2 weeks saying "secure connection failed" on Thunderbird?

  • 4 ŋuɖoɖowo
  • 3 masɔmasɔ sia le wosi
  • 2 views
  • Nuɖoɖo mlɔetɔ christ1

more options

for the past two weeks I receive the message "secure connection failed" and clicking on add an exception does not work. Help It seems many people are having this problem and does not seem to be a concrete solution on the help site. Thanks Terry

for the past two weeks I receive the message "secure connection failed" and clicking on add an exception does not work. Help It seems many people are having this problem and does not seem to be a concrete solution on the help site. Thanks Terry

Ŋuɖoɖo si wotia

Paul-H,

Please start a new thread for your problem with the information you posted above. Provide as many details as possible.

Xle ŋuɖoɖo sia le goya me 👍 0

All Replies (4)

more options

what's your e-mail adres?

can you send and receive emails?

secure connection failed is not a big problem if the unsecured connection works

more options

There can be many different reasons why a certificate warning appears. In any case, one shouldn't simply attempt to create an exception, but investigate the real issue. The problem can also be caused by malware. See this article for more information. https://support.mozilla.org/en-US/kb/add-security-exception

Please post a screenshot of the error message. It should give the exact cause of the problem. http://support.mozilla.org/en-US/kb/how-do-i-create-screenshot-my-problem

what's your e-mail adres?

One should never post the email address in a public forum. And this question shouldn't be asked in the first place.

secure connection failed is not a big problem if the unsecured connection works

This is utterly nonsense.

more options

I have suddenly started getting the same issue

https://support.cdn.mozilla.net/media/uploads/images/2015-11-06-01-50-49-7c10c9.png

Any help would be appreciated

Thanks

Paul-H trɔe

more options

Ɖɔɖɔɖo si wotia

Paul-H,

Please start a new thread for your problem with the information you posted above. Provide as many details as possible.