Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wo archive tread sia. Meɖekuku bia biabia yeye ne ehia kpeɖeŋu.

Cannot delete messages

  • 3 ŋuɖoɖowo
  • 1 masɔmasɔ sia le esi
  • 1 view
  • Nuɖoɖo mlɔetɔ christ1

Petes252
Petes252
more options

Performed solution below solution and deleted messages return after a few seconds https://support.mozilla.org/en-US/kb/cannot-delete-messages

Performed solution below solution and deleted messages return after a few seconds https://support.mozilla.org/en-US/kb/cannot-delete-messages

All Replies (3)

Zenos
Zenos
more options

Who is your email provider? Is this an IMAP-connected account?

Petes252
Petes252 Biabia la
more options

My email provider is AT&T

christ1
christ1
  • Top 25 Contributor
more options

It's possible your mail files are corrupted.

Try to rebuild the index file of the troubled folder. Right-click the folder - Properties - Repair Folder

Note: depending on the corruption this may erase messages from the affected folder which cannot be recovered anymore. In that case you'd need to restore them from a recent backup.