Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wo archive tread sia. Meɖekuku bia biabia yeye ne ehia kpeɖeŋu.

Passwords disappeared after clicking "Refresh" button this morning

  • 2 ŋuɖoɖowo
  • 0 masɔmasɔ sia le wosi
  • 1 view
  • Nuɖoɖo mlɔetɔ cor-el

stevestrem
stevestrem
more options

I clicked the "Refresh Firefox" button this morning and now all of the passwords on my desktop browser are gone. They are still available in the mobile browser. What happened? How do I get them back. Using SYNC did nothing.

I clicked the "Refresh Firefox" button this morning and now all of the passwords on my desktop browser are gone. They are still available in the mobile browser. What happened? How do I get them back. Using SYNC did nothing.

All Replies (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

You can check this article.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

You can check if you have an "Old Firefox Data" folder on the desktop in case the Refresh feature in Firefox has been used and a new profile has been created.