Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cant save to Templates

  • 2 ŋuɖoɖowo
  • 2 masɔmasɔ sia le wosi
  • 18 views
  • Nuɖoɖo mlɔetɔ andimould66

more options

When I edit an email for use as a template, the email disappears and nothing is saved in Templates. Last template I was able to create was in April. I even downloaded the Beta version 116.0b7 but that made no difference. I updated this morning to 117.0b1 and still unable to save templates.

When I edit an email for use as a template, the email disappears and nothing is saved in Templates. Last template I was able to create was in April. I even downloaded the Beta version 116.0b7 but that made no difference. I updated this morning to 117.0b1 and still unable to save templates.

Ŋuɖoɖo si wotia

What is the target folder for templates, set in Account Settings, Copies & Folders, separately for each account? If it's an IMAP account and the target is an IMAP folder, is that folder subscribed?

Xle ŋuɖoɖo sia le goya me 👍 1

All Replies (2)

more options

Ɖɔɖɔɖo si wotia

What is the target folder for templates, set in Account Settings, Copies & Folders, separately for each account? If it's an IMAP account and the target is an IMAP folder, is that folder subscribed?

more options

Thank you SFHOWES, why this changed I dont know but I have now found all my templates I was trying to save and been able to reset the location back to the original. Much appreciated.