After download an new add-on, and restart Firefox , the extension is not useable. Firefox wants to restart,to finish the installprocess, but it don´t change any settigs?
I´ve already tried: go back to manufacturer settings of firefox check for any updates (ff & add- on) download the add-on again
I use firefox 3.6.13 and Windows XP professional x 64
I´ve already tried:
go back to manufacturer settings of firefox
check for any updates (ff & add- on)
download the add-on again
I use firefox 3.6.13 and Windows XP professional x 64
All Replies (1)
See the following link, I recommend starting with the section on corrupt extension files, if one of the files listed there is corrupt it can cause this sort of problem - https://support.mozilla.com/kb/Unable+to+install+add-ons