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Can't log on to aol to read e-mail

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Brit61
Brit61
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I can no longer log on to aol to read my e-mail, it has been working fine for many months but now when I click "get messages" I get "Login to server imap.aol.com failed." If I then click retry I get another dialouge which says "server grwengserv@aol.com has disconnected. the server may have gone down or there may be a network problem".

Ihave tried the following :-

1 Restored profile from backup.

2 Deleted profile and created new one.

I know my password is ok because I can log on using the aol browser using it and get access to my e-mail that way but this is not ideal.

Should I try a complete re-install of Thunderbird ?

Any help would be gratefully recieved.

Best Regards



Alan Easn

I can no longer log on to aol to read my e-mail, it has been working fine for many months but now when I click "get messages" I get "Login to server imap.aol.com failed." If I then click retry I get another dialouge which says "server grwengserv@aol.com has disconnected. the server may have gone down or there may be a network problem". Ihave tried the following :- 1 Restored profile from backup. 2 Deleted profile and created new one. I know my password is ok because I can log on using the aol browser using it and get access to my e-mail that way but this is not ideal. Should I try a complete re-install of Thunderbird ? Any help would be gratefully recieved. Best Regards Alan Easn

Όλες οι απαντήσεις (3)

Matt
Matt
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I would suggest you look at your anti virus. They are notorious for dropping connection in their attempt at scanning mail

Brit61
Brit61 Ιδιοκτήτης ερώτησης
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Hi Matt,

Thanks for your prompt reply.

I have tried disableing my av but no improvement!

Best Regards



Alan Eason

Matt
Matt
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lots of folks here today sing Norton's are you one?

try a reinstall. Someone earlier today had success doing so.