Clear History is greyed out so I cannot clear the history. Help.
I am trying to open a specific website. I found that I would need to clear my history. But, it is greyed out. So, not only cannot get the website I need to open. I cannot get Firefox history to clear.
And, I found that the print screen showing the greyed out clear history area will not upload so I could show the item.
The website is up and running as I have tried to see if it was down. It was not. I did open it on another browser. But, I need to use Mozilla since I don't trust the other browsers.
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Hello ziggysam2017,
Would you please make sure that you're not in permanent Private Browsing mode :
3-bar menu (or 'Tools') => Options => Privacy & Security => under 'History' => Firefox will : choose : 'Use custom settings for history' Uncheck : 'Always use private browsing mode'
[v57+] Places Maintenance is built into Firefox.
Type about:support<enter> in the address bar.
You will find Places Database near the bottom. Press the Verify Integrity button.
When done, copy and post the results here.
Start Firefox in Safe Mode {web link}
A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?