Dear Support I have opted to use the Firefox browser mainly due to the provision of fixed “Bookmarks” on the left-hand side of the screen, not provided by others. However, I am experiencing lot of problems with Firefox , including: - Freezing pages - Images are not fully displayed - No internet connection at pick times - Hanging on certain pages - Delay opening various web pages - etc The above issues have become more prevalent recently forcing me to use Google Chrome. I have now learnt that when FireFox goes down due to one of the above issues, I have to switch to Google Chrome for access to the relevant pages and generally the WWW. I have no option but to abandon the failing FireFox, if the failures continue. Thanks Harry Elm London