Connectivity or crashing issues after Firefox 43 update

This article is no longer maintained, so its content might be out of date.

This article only applies to users of Firefox on Windows.

Directly after the update to Firefox 43, some users who have the third-party Nvidia Forceware Network Access Manager firewall software installed on their computer might observe some new problems, like Firefox crashing on startup or as soon as you attempt to load a page over the network. Firefox 43.0.2 users may not be able to load websites anymore - all pages may stay blank or show Server not found errors when users try to connect to them through the network.

Affected users should download and install the latest version of Firefox or uninstall Nvidia Forceware Network Access Manager from the system to solve the issues described.

In order to uninstall Nvidia Forceware Network Access Manager, follow those steps:

  1. Click the Windows Start button and select Control Panel.
    Control Panel - WinXP
  2. In the Control Panel window, click on Add or Remove Programs. The Add or Remove Programs window will open.
  3. From the list of currently installed programs, select Nvidia Forceware Network Access Manager.
  4. To begin the uninstall, click the Remove button to the right of Nvidia Forceware Network Access Manager.
  5. Continue with the steps in the uninstall wizard. After the uninstall is complete, you will have to restart your PC once for the changes to take effect.
  1. Click the Windows Start button or press the Windows key Windows Key.
  2. In the Start Menu, click Control Panel.
    Control Panel - Win7
  3. In the Control Panel window, click the Uninstall a program link under the Programs section.
    Uninstall a program - Win7
  4. From the list of currently installed programs, select Nvidia Forceware Network Access Manager.
  5. To begin the uninstall, click the Uninstall button at the top of the list.
  6. Continue with the steps in the uninstall wizard. After the uninstall is complete, you will have to restart your PC once for the changes to take effect.
  1. From the Start Screen, click the Desktop tile. The Desktop view will open.
  2. From the Desktop, hover in the lower right-hand corner to access the Charms.
  3. Select Control Panel from the Settings charm. The Control Panel window will open.
    Control Panel - Win8
  4. In the Control Panel window, click the Uninstall a program link under the Programs section.
    Uninstall a program - Win7
  5. From the list of currently installed programs, select Nvidia Forceware Network Access Manager.
  6. To begin the uninstall, click the Uninstall button at the top of the list.
  7. Continue with the steps in the uninstall wizard. After the uninstall is complete, you will have to restart your PC once for the changes to take effect.
  1. Click the Windows Start button or press the Windows key Windows Key.
  2. In the Start menu, select Settings.
  3. In Settings, select System and then Apps & features.
  4. From the list of currently installed programs, select Nvidia Forceware Network Access Manager.
  5. To begin the uninstall, click Uninstall.
  6. Continue with the steps in the uninstall wizard. After the uninstall is complete, you will have to restart your PC once for the changes to take effect.

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