History of Get community support Category: Navigation Revision history for: English Show Helpfulness Votes Chart Compare Selected Revisions Revision Status S Editor R Comment Feb 11, 2025, 12:18:51 AM Current M Kiki Changing get help button target to /en-US/questions/new Dec 15, 2024, 12:03:05 PM Reviewed M griggers can' get into my e-mailto receive codes. have old phone no help Dec 10, 2024, 3:26:16 AM Reviewed M Lucy Thomas I've updated the article by providing additional information regarding [the issue/topic]. I also included a more detailed explanation on how to [solve a problem or implement a solution], along with a helpful external resource for further reference Dec 9, 2024, 7:43:06 AM Reviewed M Phool Shah this article will help you to know about Learn how to connect with the Mozilla community to ask questions and find solutions from fellow users. and psa appointment Nov 19, 2024, 6:05:22 AM Approved M Mozinet https for support.mozilla.org Nov 19, 2024, 5:11:02 AM Approved Mozinet minor edits Nov 8, 2024, 12:56:54 PM Approved M AliceWyman Developer Support note updated (added KB article) Nov 8, 2024, 12:47:49 PM Approved M AliceWyman Related articles not needed; Additional resources restored (removed in error?) Nov 8, 2024, 9:39:12 AM Approved M Lucas Siebert Reorganized content Nov 8, 2024, 5:45:48 AM Reviewed M Yahia Bhere ٠ Nov 7, 2024, 8:35:20 AM Reviewed M Sam Khan To refund money from Phone Pe for a wrong transaction, you should immediately contact PhonePe's customer support: O72O-7O2-2776 and Nov 4, 2024, 1:26:09 PM Approved M AliceWyman mozillaZine forums: http->https Mar 1, 2024, 5:06:53 AM Approved MT Kiki adding localizer's note for non-supported locales Dec 13, 2023, 3:45:37 AM Approved M AliceWyman Fixed link to "Mozilla account ..." renamed article (bug 1867499) Mar 24, 2021, 12:31:39 PM Approved M Chris Ilias removed link to newsgroups; they're being shut down soon Sep 30, 2020, 11:27:55 AM Approved Chris Ilias s/Forum rules and guidelines/Mozilla Support rules and guidelines Apr 14, 2020, 4:15:23 AM Approved M AliceWyman removed link to outdated blog post Mar 16, 2020, 9:28:52 AM Approved M AliceWyman added back mozillaZine forums, which are still open. Nov 28, 2019, 7:03:58 AM Approved AliceWyman Reddit bullet point with 3 links; other minor edits Nov 19, 2019, 11:41:03 AM Approved Chris Ilias label mozilla.org/about/forums link as newsgroups Oct 20, 2019, 4:51:13 AM Approved AliceWyman minor edit Oct 20, 2019, 1:11:23 AM Approved M AliceWyman removed MozillaZine (to be closed); added reddit forums Aug 13, 2019, 7:26:07 AM Approved M AliceWyman reworded note Jul 2, 2019, 6:43:51 AM Approved M AliceWyman updated note. Sign-in is now required before asking a question. Jul 2, 2019, 6:19:14 AM Approved M AliceWyman Note: linked to [[Firefox Accounts on support.mozilla.org]] Jun 12, 2019, 6:32:38 AM Approved M AliceWyman edit to note about FxA integration Jun 10, 2019, 10:28:30 PM Reviewed M AliceWyman edit to note on FxA integration (see discussion) Mar 14, 2019, 4:21:59 AM Approved Random121 fixed some grammer Feb 10, 2019, 3:13:51 AM Approved M AliceWyman reworded note on creating an account when asking a question Oct 8, 2018, 1:34:16 AM Approved M AliceWyman reworded Intro referring to the Get Help button. Aug 21, 2018, 8:23:04 AM Approved M AliceWyman added r/Firefox forum at reddit as suggested by Rachel (see discussion) May 1, 2018, 11:14:48 AM Unreviewed AliceWyman (edit to Joni's revision) "Get Help" link changed from /products/firefox to /questions/new; linkified Help Topics. May 1, 2018, 9:56:58 AM Unreviewed guigs Joni, I added some commentary for other parts of the article that really needs updating. However, your changes look really great! May 1, 2018, 7:42:33 AM Unreviewed Joni made call to action easier to see May 1, 2018, 7:23:42 AM Approved M AliceWyman added Firefox for Enterprise Mar 14, 2018, 9:20:09 PM Approved M AliceWyman Additional resources: Knowledge Base -> Help Topics Mar 14, 2018, 9:17:33 PM Approved M AliceWyman Additional resources: support newsgroups -> Forums: End-User Support Jan 10, 2018, 2:05:56 AM Approved M AliceWyman added Firefox Rocket, Firefox for Fire TV Dec 19, 2017, 9:09:10 AM Reviewed M elizabeth thomas Nov 23, 2017, 8:05:20 AM Approved M AliceWyman update to note on registration - see https://bugzilla.mozilla.org/show_bug.cgi?id=1004969#c16 Nov 17, 2016, 2:42:01 AM Approved M AliceWyman Focus by Firefox -> Firefox Focus Jun 2, 2016, 10:26:04 PM Approved M AliceWyman How do I create a screenshot article is no longer limited to Windows, Linux, or Mac OS. Jan 13, 2016, 5:28:46 AM Reviewed M YFdyh000 Add Topic for iOS, bug 1238316 Dec 11, 2015, 8:50:25 AM Approved M AliceWyman Focus by Firefox added to list of supported products (see discussion) Sep 20, 2015, 12:33:43 AM Approved M AliceWyman pages -> steps (see discussion & bug 1173515 on pending AAQ change) Sep 20, 2015, 12:15:13 AM Approved AliceWyman edited note to remove "but it will be worth it!" Sep 5, 2015, 3:15:37 AM Approved M AliceWyman added "Firefox for iOS" Oct 15, 2014, 4:51:17 AM Approved M AliceWyman Additional resources: linked to "Where to go for developer support" article Sep 28, 2014, 9:44:08 PM Approved AliceWyman "Ask a question" link made into a button, on a new line Jul 27, 2014, 11:47:35 AM Approved M scootergrisen Removed "Ask a question" image so it does not have to be translated (more easy to translate a link text) and changed the order og Webmaker and Thunderbird to match the /en-US/questions/new page Apr 14, 2014, 8:33:50 PM Approved M AliceWyman added info on adding screenshots Apr 1, 2014, 9:39:43 AM Approved M AliceWyman See Discussion: "Frequently asked" Changed to "Recently solved" and updated link for All Products Mar 31, 2014, 10:15:16 PM Reviewed M Moses Added 'Open Badges' to heading Mar 27, 2014, 5:18:12 AM Reviewed M Jade added Open Badges to list Mar 10, 2014, 7:20:47 PM Approved AliceWyman updated summary to change "Firefox" to "Mozilla products" Feb 23, 2014, 9:35:09 PM Approved M AliceWyman added #end-user-support to newsgroups link Feb 21, 2014, 3:39:28 AM Approved M AliceWyman added Thunderbird Dec 18, 2013, 2:07:58 AM Reviewed M debjanichatterjee deleted Dec 18, 2013, 2:07:23 AM Reviewed M debjanichatterjee template share article added Dec 18, 2013, 2:01:25 AM Approved M Michael Verdi removed en-us from link Dec 18, 2013, 1:59:12 AM Approved M Michael Verdi Added new link to answered questions Dec 18, 2013, 1:50:51 AM Unreviewed Michael Verdi removed share template Dec 17, 2013, 11:09:24 PM Approved debjanichatterjee added share article template Dec 12, 2013, 10:06:16 PM Approved M AliceWyman removed link to "solved" questions for the time being (it defaults to "Needs attention") and other edits Nov 9, 2013, 3:08:00 AM Approved M Michael Verdi Fixed Firefox name, removed troubleshooting info article (people don't need to see that before posting a question), fixed expert/volunteer problem in the later section by removing the redundancy Nov 9, 2013, 2:44:29 AM Unreviewed Tonnes make previous edit apply to last section as well (or use e.g. 'experienced') Oct 31, 2013, 3:30:51 AM Approved M user709721 Changed the word 'expert' contributors to 'volunteer' ccontributors as the word expert implies that us volunteers are trained and that this is our profession. Oct 23, 2013, 9:06:28 AM Approved M Andrew webmaker added, the site--> Mozilla Support, article name update. Jul 11, 2013, 10:19:27 PM Approved M Joshua Smith Removed locale from link, fixed some grammar, edited search summary Jul 4, 2013, 2:58:51 AM Unreviewed scoobidiver same name as in AAQ, thread for forums, Mozilla wiki has no answer Jul 3, 2013, 9:52:19 PM Unreviewed Joshua Smith Addressed the "Needs Changes" comment, tidied up the grammar Jun 11, 2013, 10:06:49 PM Approved M scoobidiver add back en-US for locales with AAQ strings localized and this article not localized Jun 11, 2013, 5:27:50 AM Approved M David (satdav) removed the en-us as this page should be locale template May 22, 2013, 9:22:56 AM Approved M mluna add a qualifier in the heading Oct 21, 2012, 8:16:06 PM Approved M AliceWyman Linked to "Use the Troubleshooting Information page to help fix Firefox issues" Sep 12, 2012, 2:20:10 AM Approved M Michael Verdi Need to mark ready for localization Sep 6, 2012, 5:28:26 AM Approved Michael Verdi first draft Compare Selected Revisions You are about to mark this revision as Ready for Localization. Are you sure you wish to proceed? Submit Cancel Document contributors AliceWyman Chris Ilias Tonnes David (satdav) Michael Verdi scoobidiver Andrew mluna Mozinet user709721 Kiki Joshua Smith guigs debjanichatterjee scootergrisen Joni Random121 Lucas Siebert